D2L Up

Posted by LTS Staff on Sunday, July 1, 2012 at 10:55 AM

Start Time: Sunday, July 1, 2012 at 10:55 AM
End Time: Sunday, July 1, 2012 at 10:55 AM

D2L was upgraded to V10 for UWM on June 21, and for all UWS campuses on June 29 (last Friday). 

The system (both UWM & UWS) experienced an unscheduled outage at ~9:20am this morning. Users received 500 errors when trying to access D2L. The vendor was engaged to determine the cause and solution immediately. Service was restored at 2:08pm. During the period of outage, Learn@UW Utility communicated with the campus site-admins with status updates. Campus users were informed through the login portals as well.

More details of the incident will be shared as they become available.