Kaltura/My Media
Posted by
Katie Larson
on Monday, January 23, 2023 at 9:56 AM
Resolved by
Katie Larson
on Monday, January 23, 2023 at 2:08 PM
End Time: Monday, January 23, 2023 at 2:02 PM
Resolution:
At this time, the Kaltura/My Media "Major Outage" has been resolved. Please reach out to the LTS helpdesk (helpdesk@uwec.edu) if you are still experiencing issues such as not being able to play captions, not being able to play a video, or not seeing videos in your My Media account.
Original message:
Kaltura/My Media is experiencing an unplanned "Major Outage" outage that is affecting users' ability to use all Kaltura services including video playback, recording, upload, and editing appears to be disrupted. This outage appears to impact both the Mediaspace video portal and Kaltura's Canvas integration.