Transact Card System Outage - PaperCut Impacted
Posted by
Craig Ernst
on Friday, February 3, 2023 at 3:23 PM
Resolved by
Craig Ernst
on Friday, February 3, 2023 at 5:22 PM
End Time: Friday, February 3, 2023 at 4:45 PM
Resolution:
The necessary fix was applied to the Transact card system and all dependent systems should be back to normal operations.
Original message:
An unplanned outage of the Transact card access system for a critical update will have impacts on accepting credit cards at some locations, door access, and logging into PaperCut FollowMe MFDs. Centers is working with the vendor to resolve the issue and anticipates resolution within an hour.