PaperCut FollowMe MFD Authentication Issue

Posted by Craig Ernst on Friday, August 4, 2023 at 10:09 AM
Resolved by Craig Ernst on Friday, August 4, 2023 at 11:12 AM

Start Time: Friday, August 4, 2023 at 6:30 AM
End Time: Friday, August 4, 2023 at 10:45 AM

Resolution:

PaperCut FollowMe MFD login issues have been resolved.

Original message:

There is an issue affecting some, but not all FollowMe MFDs that LTS is working to resolve. Units that are impacted will show the login fields with a Username and Password field instead of a User ID and PIN field.

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