LTS Help Desk Phone Queue Outage
Posted by
Sarah Brower
on Monday, March 3, 2025 at 11:39 AM
Resolved by
Sarah Brower
on Monday, March 3, 2025 at 3:15 PM
End Time: Monday, March 3, 2025 at 3:15 PM
Resolution:
Microsoft has announced the services are restored.
Original message:
The LTS Help Desk is currently unable to receive calls due to an issue on Microsoft side.
Please reach out to the Help Desk via email or in person
If you would like them to call you back, please include your phone number.
Microsoft is looking into the issue.
From Microsoft
Impacted services: Microsoft Teams Auto Attendants and Call Queues
Details:
Title: Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues
User impact: Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues.
Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
https://x.com/MSFT365Status