LTS Service Notifications

CommonSpot Maintenance on April 8th

Start Time: Wednesday, April 6, 2016 at 11:24 AM
End Time: Wednesday, April 6, 2016 at 11:24 AM

The previous message was sent with incorrect information. Here is the announcement with the correct information. Sorry for the inconvenience.

We will be performing maintenance on CommonSpot Friday, April 8th. As a result, authoring on new CommonSpot sites will be disabled from 4:00pm on Thursday, April 7th, until about 7:30am on Friday, April 8th. Please make any changes to your site before 4:00pm on Thursday.


CommonSpot Maintenance on March 8th

Start Time: Wednesday, April 6, 2016 at 9:33 AM
End Time: Wednesday, April 6, 2016 at 9:33 AM

We will be performing maintenance on CommonSpot Friday, March 8th. As a result, authoring on new CommonSpot sites will be disabled from 4:00pm on Thursday, March 7th, until about 7:30am on Friday, March 8th. Please make any changes to your site before 4:00pm on Thursday.


Qualtrics Service Interruption

Start Time: Wednesday, March 23, 2016 at 12:01 PM
End Time: Wednesday, March 23, 2016 at 12:01 PM

From 12a on 3/19 until 9a on 3/22, technical problems prevented Qualtrics surveys from being sent.
If you had scheduled any surveys to be sent during that time period, please verify and re-send them.


Perceptive Content (ImageNow) restored

Start Time: Monday, March 21, 2016 at 1:37 PM
End Time: Monday, March 21, 2016 at 1:37 PM

We worked with the software vendor to correct the licensing issue, and the Perceptive Content (ImageNow) environment is now online and available for your use. Thank you for your patience as we worked to resolve these problems.


Perceptive Content (ImageNow) outage extended

Start Time: Monday, March 21, 2016 at 8:16 AM
End Time: Monday, March 21, 2016 at 8:16 AM

The Perceptive Content (ImageNow) environment is still unavailable at this time. Technical problems have prevented us from re-licensing the product.


CampS Maintenance

Start Time: Thursday, March 17, 2016 at 1:48 PM
End Time: Thursday, March 17, 2016 at 1:48 PM

CampS will be down for maintenance from 4am-5am on Friday, 3/18.


Network Maintenance

Start Time: Monday, March 14, 2016 at 1:15 PM
End Time: Monday, March 14, 2016 at 1:15 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Full-day ImageNow/WebNow outage for upgrade

Start Time: Friday, March 11, 2016 at 9:05 AM
End Time: Friday, March 11, 2016 at 9:05 AM

ImageNow and WebNow will be unavailable for use for the duration of Friday, March 18 to accommodate a system upgrade. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns. The Help Desk staff will assist you or forward your question or concern to the appropriate person.


Network Maintenance

Start Time: Thursday, March 10, 2016 at 1:15 PM
End Time: Thursday, March 10, 2016 at 1:15 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Qualtrics scheduled maintenance on March 25

Start Time: Monday, March 7, 2016 at 10:21 AM
End Time: Monday, March 7, 2016 at 10:21 AM

Our partners at Qualtrics have informed us that they are conducting a scheduled maintenance on their centers on Friday, March 25, 2016 from 11:00 p.m. to 11:30 p.m. CST.

During the maintenance window you may experience intermittent connectivity to Qualtrics services. Respondents may experience an inability to access surveys or submit responses during this time.


Qualtrics scheduled maintenance on March 18

Start Time: Monday, March 7, 2016 at 10:16 AM
End Time: Monday, March 7, 2016 at 10:16 AM

Our partners at Qualtrics have informed us that they are conducting a scheduled maintenance on their centers on Friday, March 18, 2016 from 11:00 p.m. to 11:30 p.m. CST.

During the maintenance window you may experience intermittent connectivity to Qualtrics services. Respondents may experience an inability to access surveys or submit responses during this time.


Mac Management Services Restored

Start Time: Friday, March 4, 2016 at 6:16 PM
End Time: Friday, March 4, 2016 at 6:16 PM

Mac management services have been restored. Users should now be able to use Self Service for applications, etc.


Mac Management Services Down

Start Time: Friday, March 4, 2016 at 11:52 AM
End Time: Friday, March 4, 2016 at 11:52 AM

Mac management services are currently not working. This impacts the ability to install and use items in the Self Service application on a Mac. LTS is working to restore services as quickly as possible. If you need assistance with getting something you would normally need from Self Service, please contact the LTS Help Desk and have them create a ticket for your needs.


CampS Maintenance

Start Time: Thursday, February 18, 2016 at 3:49 PM
End Time: Thursday, February 18, 2016 at 3:49 PM

CampS will be down for maintenance from 4am-7am on Saturday, 2/20


Kaltura Video Uploads Slow Resolved

Start Time: Thursday, February 18, 2016 at 2:57 PM
End Time: Thursday, February 18, 2016 at 2:57 PM

Uploading to Kaltura should be performing normally. This problem was likely due to issues within the network path between UWEC and one of Kaltura's servers, and not necessarily Kaltura itself.


Kaltura Video Uploads Slow

Start Time: Thursday, February 18, 2016 at 9:52 AM
End Time: Thursday, February 18, 2016 at 9:52 AM

The kaltura streaming service is currently experiencing slow or no upload speed for adding videos. LTS is in contact with the service provider to resolve the issue and will send out an update announcement when resolved.


Email server maintenance

Start Time: Wednesday, February 3, 2016 at 4:05 PM
End Time: Wednesday, February 3, 2016 at 4:05 PM

Routine maintenance will be performed on the email servers, Friday 2/5 from 4a - 7a.


Network Maintenance

Start Time: Tuesday, January 26, 2016 at 12:03 PM
End Time: Tuesday, January 26, 2016 at 12:03 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


CommonSpot Authoring

Start Time: Friday, January 22, 2016 at 3:27 PM
End Time: Friday, January 22, 2016 at 3:27 PM

We are currently experiencing some issues with the network that prevents some users from logging into Authoring. Authoring might be unavailable at times while we try to resolve this issue.


Network Maintenance

Start Time: Thursday, January 21, 2016 at 2:06 PM
End Time: Thursday, January 21, 2016 at 2:06 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


1/15/2016: CampS Maintenance

Start Time: Thursday, January 14, 2016 at 10:13 AM
End Time: Thursday, January 14, 2016 at 10:13 AM

CampS will be down for maintenance between 4:00am–4:30am on Friday.


Network Maintenance

Start Time: Wednesday, January 13, 2016 at 12:26 PM
End Time: Wednesday, January 13, 2016 at 12:26 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Lync maintenance completed

Start Time: Tuesday, January 12, 2016 at 2:27 PM
End Time: Tuesday, January 12, 2016 at 2:27 PM

Lync instant messaging and conferencing services are back online now.


Lync maintenance (1/12/2016 10a-2p)

Start Time: Monday, January 11, 2016 at 2:19 PM
End Time: Monday, January 11, 2016 at 2:19 PM

The Lync instant messaging/conferencing system will be unavailable tomorrow, January 12th 2016, from 10:00a-2:00p. A notice will be posted when maintenance has finished and services are up and running again.


MyBlugold CampS Maintenance

Start Time: Thursday, January 7, 2016 at 2:34 PM
End Time: Thursday, January 7, 2016 at 2:34 PM

CampS will be down for server maintenance between between 4:00 and 5:00 AM on Friday, 1/8/2016.