LTS Service Notifications

UWEC Network Maintenance - Planned

Start Time: Friday, November 28, 2025 at 4:00 AM
End Time: Friday, November 28, 2025 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


LTS-TSS Network Maintenance - VLL

Start Time: Wednesday, November 26, 2025 at 4:00 AM
End Time: Wednesday, November 26, 2025 at 4:30 AM

A brief network outage will occur at VLL outside of building hours while we apply configuration changes in preparation for upcoming network upgrades. These preemptive changes reduce the risk of longer, unplanned service interruptions.


BP Logix will have a scheduled maintenance

Start Time: Wednesday, November 26, 2025 at 2:01 AM
End Time: Wednesday, November 26, 2025 at 3:02 AM

There will be a scheduled 1-hour maintenance window for UWEC's Process Director environments. The systems will be unavailable on Wednesday, November 26 at 2:00 a.m. for approximately 1-hour as part of our regular daily maintenance.


UWEC Network Maintenance - Planned

Start Time: Friday, November 21, 2025 at 4:00 AM
End Time: Friday, November 21, 2025 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Perceptive Content Update Maintenance

Start Time: Thursday, November 20, 2025 at 8:00 PM
End Time: Thursday, November 20, 2025 at 10:00 PM

Perceptive Content will be down for updates starting at 8pm on Thursday, November 20th for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.


UWEC Network Maintenance - Chancellors Hall

Start Time: Monday, November 17, 2025 at 10:00 AM
End Time: Monday, November 17, 2025 at 1:00 PM

Preemptive network maintenance is required in Chancellors Hall. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Monday morning between 10:00 and 13:00.


LTS-TSS Network Upgrade - HSS

Start Time: Saturday, November 8, 2025 at 6:00 PM
End Time: Monday, November 10, 2025 at 12:00 AM

Networking hardware is being upgraded in HSS. The upgrade will occur outside published building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled window, please contact the LTS Help Desk.


UWEC Network Maintenance - Planned

Start Time: Friday, November 7, 2025 at 4:00 AM
End Time: Friday, November 7, 2025 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


LTS-TSS Network Upgrade - Nursing

Start Time: Saturday, November 1, 2025 at 3:00 PM
End Time: Monday, November 3, 2025 at 12:00 AM

Networking hardware is being upgraded in Nursing. The upgrade will occur outside published building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled window, please contact the LTS Help Desk.


Navigate360 outage

Start Time: Monday, October 20, 2025 at 2:13 PM
End Time: Tuesday, October 21, 2025 at 7:30 AM

Resolution:

The Navigate360 service is available now.

Original message:

Navigate360 is experiencing an outage due to an ongoing issue with Amazon Web Service (AWS). Access may be intermittent as Amazon works to resolve the issue.


Qualtrics Outage

Start Time: Monday, October 20, 2025 at 9:05 AM
End Time: Tuesday, October 21, 2025 at 6:00 AM

Resolution:

All systems are operational.

Original message:

Qualtrics is experiencing an outage due to an ongoing issue with Amazon Web Service (AWS). Access may be intermittent as Amazon works to resolve the issue.


Canvas Outage

Start Time: Monday, October 20, 2025 at 8:47 AM
End Time: Tuesday, October 21, 2025 at 7:53 AM

Resolution:

AWS has resolved the issue, and Canvas is back online.

Original message:

Canvas is experiencing an outage due to an ongoing issue with Amazon Web Service (AWS). Access may be intermittent as Amazon works to resolve this issue.


UWEC Network Maintenance - Planned

Start Time: Friday, October 17, 2025 at 4:00 AM
End Time: Friday, October 17, 2025 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


LTS-TSS Network Maintenance - HSS

Start Time: Tuesday, October 7, 2025 at 4:00 AM
End Time: Tuesday, October 7, 2025 at 4:30 AM

A brief network outage will occur at HSS outside of building hours while we apply configuration changes in preparation for upcoming network upgrades. These preemptive changes reduce the risk of longer, unplanned service interruptions.


Perceptive Content Database Maintenance

Start Time: Saturday, October 4, 2025 at 8:00 PM
End Time: Saturday, October 4, 2025 at 10:00 PM

Perceptive Content will be down for database updates starting at 8pm on Saturday, Oct 4th. Perceptive Content will be unavailable while these updates are taking place. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.


Qualtrics administrative portal is now available

Start Time: Monday, September 29, 2025 at 12:00 AM
End Time: Tuesday, September 30, 2025 at 12:00 AM

Please be advised that the Qualtrics vendor has completed their scheduled maintenance. The Qualtrics administrative portal is now available and fully operational.


Qualtrics administrative portal maintenance to take place Sept. 29

Start Time: Monday, September 29, 2025 at 12:00 AM
End Time: Tuesday, September 30, 2025 at 12:00 AM

Please be advised that the Qualtrics administrative portal will be unavailable for the entire day on Monday, Sept. 29, due to scheduled vendor maintenance. During this 24-hour period, users will not be able to log in to create or manage surveys. You will not be able to edit surveys, create or edit email distributions of surveys or view survey results during this time. However, existing surveys will remain accessible, and respondents will still be able to complete them as usual. Campus will be notified when maintenance is complete.


UWEC Network Maintenance - Chancellors Hall

Start Time: Saturday, September 27, 2025 at 4:00 AM
End Time: Saturday, September 27, 2025 at 4:30 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Chancellors Hall. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


PaperCut FollowMe Printing System Maintenance

Start Time: Friday, September 26, 2025 at 5:00 AM
End Time: Friday, September 26, 2025 at 7:00 AM

The PaperCut FollowMe printing system will be undergoing maintenance on Friday, September 26th from 5:00AM to 7:00AM. All FollowMe MFDs will be unavailable. Some units may become available for use before 7:00AM.


PaperCut FollowMe Printing System Maintenance

Start Time: Friday, September 19, 2025 at 5:00 AM
End Time: Friday, September 19, 2025 at 7:00 AM

The PaperCut FollowMe printing system will be undergoing maintenance on Friday, September 19th from 5:00AM to 7:00AM. All FollowMe MFDs will be unavailable. Some units may become available for use before 7:00AM.


Perceptive Content Update Maintenance

Start Time: Thursday, September 18, 2025 at 8:00 PM
End Time: Thursday, September 18, 2025 at 10:00 PM

Perceptive Content will be down for updates starting at 8pm on Thursday, September 18th for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.


UWEC Network Maintenance - UW Barron County Campus

Start Time: Thursday, September 11, 2025 at 4:30 PM
End Time: Thursday, September 11, 2025 at 5:30 PM

UWSysNet will be upgrading the UW–Eau Claire and Barron County router. A brief campus outage is expected around 5:00 PM


Electronic Lock Box Outage

Start Time: Tuesday, September 9, 2025 at 12:21 PM
End Time: Tuesday, September 9, 2025 at 5:37 PM

Resolution:

Access to the electronic lock boxes has been successfully restored.

Original message:

Campus is currently experiencing an issue with the electronic lock box management system, which is preventing users from accessing the system.

Our vendor is aware of the situation, and we're working on a resolution.


UWEC Network Maintenance - Planned

Start Time: Friday, August 29, 2025 at 4:00 AM
End Time: Friday, August 29, 2025 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC at UWSP/Marshfield/Wood Co

Start Time: Monday, August 25, 2025 at 5:00 PM
End Time: Wednesday, August 27, 2025 at 9:40 AM

Resolution:

Some network configuration needed correction at a service provider.

Original message:

Internet and UWEC connectivity/services are currently unavailable.