Resolution:
The PeopleSoft as a Service Team has resolved the CampS outage. You may now resume using CampS normally.
Original message:
CampS is currently unavailable. LTS is actively working with the PeopleSoft as a Service Team to restore service as quickly as possible.
We will send a follow-up notification when CampS is back online. Thank you for your patience.
The system that hosts several live web camera views of campus will be unavailable during software updates being performed Thursday, May 28th from 7AM to 8AM.
Resolution:
Instructure has resolved the recent nationwide outage and restored Canvas services. You may now log in and resume normal activity.
Original message:
Canvas which is provided by Instructure is currently experiencing an outage and is unavailable at this time.
If Canvas prompts you to perform any action — such as clicking a link, logging in, resetting your password, or completing any tasks — Do not proceed. These prompts may not be legitimate while the system is down.
We will send a follow-up notification once Canvas is back online. Thank you for your patience.
Resolution:
Instructure has resolved the recent nationwide outage and restored Canvas services. You may now log in and resume normal activity.
Original message:
Canvas is currently unavailable. Our team is actively working to restore service as quickly as possible.
A malicious takeover message has replaced all Canvas pages. Please do not click on any links or interact with this message.
We will provide updates as more information becomes available. Thank you for your patience.
Resolution:
As of this morning, the Kaltura/MyMedia integration has been repaired. Users should be able to access MyMedia through Canvas using the Account button. Users will be asked to re-authorize their account. Any questions or concerns, please contact the LTS HelpDesk and submit a ticket.
Original message:
We are currently experiencing an issue with Kaltura My Media access through the Canvas Account button. At this time, the Account > My Media button is not functioning as expected.
✅ What is still working:
Students and instructors can continue to watch and embed videos.
The ability to upload a video from the Rich Content Editor within a Canvas element (page, discussion, or assignment) should be working.
The ability to create and upload a video using Kaltura Web Recorder from within the Rich Content Editor is currently available.
The ability to upload new videos using Kaltura Capture Library is currently available; however, videos should be embedded using the My Media button found within the Rich Content Editor.
⚠️ What is affected:
Accessing videos through Account > My Media is temporarily unavailable.
The issue appears to be related to Kaltura and a change in Canvas API settings, and their technical team is investigating. Our team is actively monitoring the situation and will provide updates as more information becomes available.
Thank you for your patience and understanding. If you are experiencing any issues, please submit a HelpDesk ticket (helpdesk@uwec.edu).
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
On Saturday, April 11, from 6:00 a.m. to 8:00 a.m., the following file shares and web services will be unavailable while the hosting server undergoes required maintenance.
\\mass.uwec.edu\projects (Projects Drive)
\\archive.uwec.edu\archive (Archive Drive)
\\students.uwec.edu\deptdir (Academic Share Drive "W: drive")
https://photo.uwec.edu (Photo Archive Manager)
https://mass.uwec.edu (Video Projects manager)
Thanks for your patience,
LTS
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Between 11AM and Noon today, Windows computers may have rebooted without warning due to a misconfiguration of a software change by LTS that has since been corrected. LTS apologies for any interruptions this caused to your classes and work. There is no need to notify the LTS Help Desk.
Networking configurations are being updated in Welcome Center. The configuration will occur outside building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled maintenance window, please contact the LTS Help Desk.
Networking configurations are being updated in Hibbard. The configuration will occur during the hours listed and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled maintenance window, please contact the LTS Help Desk.
Networking configurations are being updated in Crest Wellness Center. The configuration will occur during the hours listed and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled maintenance window, please contact the LTS Help Desk.
Networking configurations are being updated in Maintenance Central Stores. The configuration will occur outside building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled maintenance window, please contact the LTS Help Desk.
Networking configurations are being updated in McPhee. The configuration will occur outside building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled maintenance window, please contact the LTS Help Desk.
Various maintenance tasks may cause Internet connectivity to be interrupted Monday morning between 5am and 6am
CampS will be down for server maintenance between 7am and 9am on Saturday, March 14
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Networking configurations are being updated in McIntyre Library. The updates will occur outside published building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled window, please contact the LTS Help Desk.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Networking configurations are being updated in Phillips. The updates will occur outside published building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled window, please contact the LTS Help Desk.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Networking configurations are being updated in Welcome Center. The updates will occur outside published building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled window, please contact the LTS Help Desk.
Networking (some) hardware is being upgraded in Phillips Hall. The upgrade will occur outside published building hours and may cause intermittent network interruptions within the building. If issues arise beyond the scheduled window, please contact the LTS Help Desk.
Perceptive Content will be down for updates starting at 8pm on Thursday, February 12th for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.