LTS Service Notifications

Network Maintenance - Internet

Start Time: Friday, June 26, 2020 at 4:00 AM
End Time: Friday, June 26, 2020 at 7:00 AM

Various maintenance tasks may cause Internet connectivity to be interrupted Friday morning between 4am and 7am

Staff Home(H:) and Department(S:) shares maintenance

Start Time: Friday, June 19, 2020 at 4:00 AM
End Time: Friday, June 19, 2020 at 7:00 AM

The server staff.uwec.edu, which hosts staff H and S shares, will be down for maintenance on Friday, 6/19/2020, from 4a - 7a.

Network Upgrade - Hilltop Center and Crest Wellness Center

Start Time: Thursday, June 11, 2020 at 11:00 PM
End Time: Friday, June 12, 2020 at 6:00 AM

Network upgrades will occur in Crest Wellness Center and Hilltop Center, outside of published building hours. Network connectivity will be interrupted.

Network Maintenance

Start Time: Friday, May 29, 2020 at 4:00 AM
End Time: Friday, May 29, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

eForms Server Experiencing Problems

Start Time: Friday, May 1, 2020 at 8:00 AM
End Time: Friday, May 1, 2020 at 9:00 AM

Resolution:

eForms Server is back up and running. No further issues are expected.

Original message:

We are working on an issue with eform.uwec.edu.

Currently clients receive a message; "Sorry! Process Director is unable to process your request.
Please contact your administrator for more information."

CampS Server Maintenance

Start Time: Friday, April 17, 2020 at 4:00 AM
End Time: Friday, April 17, 2020 at 5:00 AM

CampS will be down for routine server maintenance between 4:00am-5:00am on Friday, April 17, 2020.

Live Webcam Maintenance

Start Time: Friday, April 10, 2020 at 5:00 AM
End Time: Friday, April 10, 2020 at 8:00 AM

The live webcams providing beautiful views of our quiet campus will be unavailable tomorrow morning during maintenance.

https://www.uwec.edu/learning-technology-services/live-streaming/

Network Maintenance

Start Time: Friday, April 10, 2020 at 4:00 AM
End Time: Friday, April 10, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Issues Attaching Documents to Eforms

Start Time: Monday, March 30, 2020 at 9:30 AM
End Time: Monday, March 30, 2020 at 10:15 AM

Resolution:

Issue has been resolved. So many people are now using eforms, the server ran out of hard disk space. Space has been increased so everything is now working.

Original message:

We are aware of a problem with not being able to attach documents to eforms (eform.uwec.edu) and are working on it with the vendor.

Eforms Server unavailable from 10:00PM until 11:00PM Friday March 27th

Start Time: Friday, March 27, 2020 at 10:30 PM
End Time: Friday, March 27, 2020 at 11:30 PM

Our eforms server; (eform.uwec.edu or eform1.uwec.edu), will be unavailable Friday, March 27th from 10:30PM until 11:30PM.

Network Maintenance

Start Time: Friday, March 27, 2020 at 4:00 AM
End Time: Friday, March 27, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Perceptive Content (ImageNow) outage for upgrade

Start Time: Thursday, March 26, 2020 at 12:00 PM
End Time: Thursday, March 26, 2020 at 6:00 PM

Perceptive Content (ImageNow) will be unavailable for use from noon until 6:00 p.m. on Thursday, March 26 to accommodate a system upgrade. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.

VoIP Phone System Maintenance

Start Time: Wednesday, March 25, 2020 at 6:00 PM
End Time: Wednesday, March 25, 2020 at 10:00 PM

Various maintenance tasks will be completed on our campus VoIP phone system tonight starting at 6 p.m. and continuing until 10 p.m. During this maintenance period, your VoIP office phone may reboot. All settings will remain on the phone during the reboot process. If you are experiencing issues with your VoIP phone after the maintenance has been completed, please contact the LTS Help Desk at 715-836-5711 or by email at helpdesk@uwec.edu.

Network Maintenance [DATE CORRECTION] - Routing

Start Time: Saturday, March 21, 2020 at 4:00 AM
End Time: Saturday, March 21, 2020 at 7:00 AM

Preemptive network maintenance is required on core routing services. This maintenance is to avoid, longer, unplanned service interruptions. Various maintenance tasks may cause network connectivity and services to be momentarily interrupted Saturday morning between 4am and 7am.

CampS Maintenance

Start Time: Saturday, March 21, 2020 at 4:00 AM
End Time: Saturday, March 21, 2020 at 8:00 AM

CampS will be down for maintenance from 4am to 8am on Saturday, March 21st

Network Maintenance

Start Time: Friday, March 20, 2020 at 4:00 AM
End Time: Friday, March 20, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

CampS Server Maintenance 03-20-2020

Start Time: Friday, March 20, 2020 at 4:00 AM
End Time: Friday, March 20, 2020 at 5:00 AM

CampS will be down for server maintenance between 4:00am-5:00am on Friday, 03-20-2020.

CampS Server Maintenance 02-28-2020

Start Time: Friday, February 28, 2020 at 4:00 AM
End Time: Friday, February 28, 2020 at 5:00 AM

CampS will be down for server maintenance between 4:00am-5:00am on Friday, 02-28-2020.

Network Maintenance

Start Time: Friday, February 28, 2020 at 4:00 AM
End Time: Friday, February 28, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Chrome Web Browser Update Notice

Start Time: Monday, February 24, 2020 at 12:00 AM
End Time: Tuesday, March 24, 2020 at 1:00 AM

Resolution:

Updates to Canvas and Chrome have resolved these issues.

Original message:

On Monday, February 24th, an update to the web browser Chrome will be applied to UWEC-owned devices. In this update, the browser Chrome will reflect improved privacy and security for web users.

There is a potential for this update to cause some disruptions. For instance, publisher integrations in Canvas for McGraw Hill, Wiley, etc. may experience errors or loading issues. Fortunately, many applications have already implemented updates in preparation for this change.

We are not asking or recommending that campus community members use a different browser; this update will also be applied to Firefox and other browsers in the near future. Personal devices either already have this update or will be updated soon.

For more information, please visit the Chrome Announcement page: https://blog.chromium.org/2019/10/developers-get-ready-for-new.html

One recommendation we have if you experience issues is to clear the cache in your browser. If you have any questions on how to do that, please contact the LTS Help Desk.

If you encounter issues related to Canvas, contact Tier 1 Canvas support, which is available 24/7 through the Help button in Canvas. We also recommend faculty reach out to their publisher representative. Please note that we still recommend Chrome and Firefox as the best browsers for using Canvas.

If you encounter issues with Chrome that are not related to Canvas, or have any questions about this update, please contact the LTS Help Desk at helpdesk@uwec.edu, via phone: 836-5711, or in person: VLL 1106.