LTS Service Notifications

Mac Management Services Restored

Start Time: Friday, March 4, 2016 at 6:16 PM
End Time: Friday, March 4, 2016 at 6:16 PM

Mac management services have been restored. Users should now be able to use Self Service for applications, etc.

Mac Management Services Down

Start Time: Friday, March 4, 2016 at 11:52 AM
End Time: Friday, March 4, 2016 at 11:52 AM

Mac management services are currently not working. This impacts the ability to install and use items in the Self Service application on a Mac. LTS is working to restore services as quickly as possible. If you need assistance with getting something you would normally need from Self Service, please contact the LTS Help Desk and have them create a ticket for your needs.

CampS Maintenance

Start Time: Thursday, February 18, 2016 at 3:49 PM
End Time: Thursday, February 18, 2016 at 3:49 PM

CampS will be down for maintenance from 4am-7am on Saturday, 2/20

Kaltura Video Uploads Slow Resolved

Start Time: Thursday, February 18, 2016 at 2:57 PM
End Time: Thursday, February 18, 2016 at 2:57 PM

Uploading to Kaltura should be performing normally. This problem was likely due to issues within the network path between UWEC and one of Kaltura's servers, and not necessarily Kaltura itself.

Kaltura Video Uploads Slow

Start Time: Thursday, February 18, 2016 at 9:52 AM
End Time: Thursday, February 18, 2016 at 9:52 AM

The kaltura streaming service is currently experiencing slow or no upload speed for adding videos. LTS is in contact with the service provider to resolve the issue and will send out an update announcement when resolved.

Email server maintenance

Start Time: Wednesday, February 3, 2016 at 4:05 PM
End Time: Wednesday, February 3, 2016 at 4:05 PM

Routine maintenance will be performed on the email servers, Friday 2/5 from 4a - 7a.

Network Maintenance

Start Time: Tuesday, January 26, 2016 at 12:03 PM
End Time: Tuesday, January 26, 2016 at 12:03 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

CommonSpot Authoring

Start Time: Friday, January 22, 2016 at 3:27 PM
End Time: Friday, January 22, 2016 at 3:27 PM

We are currently experiencing some issues with the network that prevents some users from logging into Authoring. Authoring might be unavailable at times while we try to resolve this issue.

Network Maintenance

Start Time: Thursday, January 21, 2016 at 2:06 PM
End Time: Thursday, January 21, 2016 at 2:06 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

1/15/2016: CampS Maintenance

Start Time: Thursday, January 14, 2016 at 10:13 AM
End Time: Thursday, January 14, 2016 at 10:13 AM

CampS will be down for maintenance between 4:00am–4:30am on Friday.

Network Maintenance

Start Time: Wednesday, January 13, 2016 at 12:26 PM
End Time: Wednesday, January 13, 2016 at 12:26 PM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Lync maintenance completed

Start Time: Tuesday, January 12, 2016 at 2:27 PM
End Time: Tuesday, January 12, 2016 at 2:27 PM

Lync instant messaging and conferencing services are back online now.

Lync maintenance (1/12/2016 10a-2p)

Start Time: Monday, January 11, 2016 at 2:19 PM
End Time: Monday, January 11, 2016 at 2:19 PM

The Lync instant messaging/conferencing system will be unavailable tomorrow, January 12th 2016, from 10:00a-2:00p. A notice will be posted when maintenance has finished and services are up and running again.

MyBlugold CampS Maintenance

Start Time: Thursday, January 7, 2016 at 2:34 PM
End Time: Thursday, January 7, 2016 at 2:34 PM

CampS will be down for server maintenance between between 4:00 and 5:00 AM on Friday, 1/8/2016.

Mapleleaf Maintenance

Start Time: Wednesday, December 16, 2015 at 3:35 PM
End Time: Wednesday, December 16, 2015 at 3:35 PM

Bitvise SSH Server on Mapleleaf will be getting a security patch on Friday, 12/18 at 5AM followed by a reboot. Contact Bob Schwartz with questions or concerns.

Core Network Service Interruptions Expected

Start Time: Thursday, December 3, 2015 at 1:44 PM
End Time: Thursday, December 3, 2015 at 1:44 PM

Various maintenance tasks may cause network connectivity and services to be interrupted at RDC, on Friday morning between 4am and 7am.

CommonSpot Authoring Restored

Start Time: Monday, November 30, 2015 at 10:37 AM
End Time: Monday, November 30, 2015 at 10:37 AM

Authoring services have been restored for the new CommonSpot website.

CommonSpot Authoring Down

Start Time: Tuesday, November 24, 2015 at 4:38 PM
End Time: Tuesday, November 24, 2015 at 4:38 PM

Authoring is still down for the new CommonSpot website. The public-facing website remains unaffected. We expect authoring services to be restored early next week.

On Friday during routine maintenance, the authoring server failed. Repeated attempts to repair the corrupted server were unsuccessful. Re-creating the authoring server from a cloned production server was attempted but was unsuccessful. We are currently in the process of troubleshooting the virtual environment and re-creating the authoring environment from scratch.

We expect no data loss but extended downtime is necessary. We will update again once authoring services are back up.

CampS Maintenance

Start Time: Tuesday, November 24, 2015 at 8:05 AM
End Time: Tuesday, November 24, 2015 at 8:05 AM

CampS will be down for server maintenance between 5:00am-7:00am on
Friday, November 27th.

If you have questions or concerns, please contact Kathie Emerson at emersokl@uwec.edu.

Thank You,
Learning and Technology Services (ESS)

CommonSpot Authoring Down

Start Time: Monday, November 23, 2015 at 11:57 AM
End Time: Monday, November 23, 2015 at 11:57 AM

Authoring is still down for the new CommonSpot website. The public web is unaffected. We expect authoring services to be restored by noon on Wednesday, November 25.

On Friday during routine maintenance, the authoring server failed due to a corruption in the primary virtual disk. Repeated attempts to repair the corrupted sections failed. At this point, we are in the process of re-creating a new authoring server. We expect no data loss, but extended downtime is necessary.

We will update again once authoring services are back up.

CommonSpot Authoring Down

Start Time: Friday, November 20, 2015 at 2:42 PM
End Time: Friday, November 20, 2015 at 2:42 PM

Authoring is still down for the website. The public web is currently viewable. We expect authoring to remain unavailable through the weekend and into Monday. We will update again once authoring is back up.

Website Maintenance

Start Time: Friday, November 20, 2015 at 8:29 AM
End Time: Friday, November 20, 2015 at 8:29 AM

Authoring is currently down for the website. The public web is currently viewable. We will update again once authoring is back up.

BGSC Cluster Down

Start Time: Friday, November 20, 2015 at 7:33 AM
End Time: Friday, November 20, 2015 at 7:33 AM

Due to a power outage and a failed UPS the BGSC cluster is down. Tring to find a UPS for it.

CampS Maintenance

Start Time: Wednesday, November 18, 2015 at 1:50 PM
End Time: Wednesday, November 18, 2015 at 1:50 PM

CampS will be down for server maintenance between 4:00am-8:00am on
Saturday, November 21st.

If you have questions or concerns, please contact Kathie Emerson at emersokl@uwec.edu.

Thank You,
Learning and Technology Services (ESS)

Commonspot Upgrades

Start Time: Tuesday, November 17, 2015 at 2:04 PM
End Time: Tuesday, November 17, 2015 at 2:04 PM

The public website (www.uwec.edu) will be down starting at 4am. It should be back up by 7:30 at the latest.