Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Perceptive Content will be down for updates starting at 8pm on Thursday, January 16th for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
Transact system maintenance is scheduled to take place on January 13th. The anticipated service window is 8AM to 6PM.
Services that depend on this resource will be impacted for the duration of this needed maintenance.
Transact system maintenance is scheduled to take place on January 10th. The anticipated service window is 8AM to 6PM.
Services that depend on this resource will be impacted for the duration of this needed maintenance.
Resolution:
Transact and dependent services have been restored.
Original message:
Transact system maintenance is scheduled to take place on January 7th. The anticipated service window is 10AM to 12PM. A follow up maintenance window on January 10th will be required.
Services that depend on this resource will be impacted for the duration of this needed maintenance.
Resolution:
The temporary bypass to the other system that was causing FollowMe MFD login issues has been removed, and services have been returned to a normal operating state. Please report any printing related issues to helpdesk@uwec.edu or by calling them at (715) 836-5711.
Original message:
PaperCut Printing Services are operational again. An issue with another system PaperCut utilizes was causing login issues to FollowMe MFDs. We are currently bypassing that additional system to allow printing to function. This will not impact anyone's print, copy, or scan capabilities while the other system is unavailable.
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, January 3rd, from 5:00AM to 7:00AM. FollowMe MFDs may be unavailable for printing during this time.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, Jan. 3, 2025.
Resolution:
The Perceptive Content imaging service windows app is available now. If you experience any issues, please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711.
Original message:
The Perceptive Content imaging service windows app is currently unavailable. The vendor is working to resolve the situation. Please use the web app at https://perceptive.uwec.edu if you need immediate access.
Resolution:
The Canvas login issues have been resolved. Thank you for your patience, and have a great day!
Original message:
There is currently an outage affecting Canvas access across all Universities of Wisconsin. This issue is due to a problem with the Single Sign-On (SSO) system, which is preventing users from logging into Canvas.
Our IT teams are working diligently to resolve this issue as quickly as possible. We understand the importance of Canvas for your academic activities and apologize for any inconvenience this may cause.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Wednesday, Nov. 27, 2024
Resolution:
Microsoft has fixed the issues with users accessing their UWEC email.
Original message:
Users may experience issues accessing their UWEC email. Microsoft is aware of the issue and working to fix it.
https://x.com/MSFT365Status
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, Nov. 22, 2024
Perceptive Content will be down for updates starting at 8pm on Thursday, November 21st for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
Resolution:
BOSE and Open OnDemand is operational again for all classes utilizing the HPC environment. Due to reduced capacity, research use remains limited, and a separate email will be sent out to researchers when everything is fully back up and running.
Original message:
The BOSE supercomputing cluster is currently undergoing an unplanned outage due to a partial hardware failure. The high-performance computing (HPC) team is working to resolve the issue to bring it back online. Please direct any questions to BGSC.ADMINS@uwec.edu.
Impacts:
- BOSE (bose.hpc.uwec.edu)
- Open OnDemand (ondemand.hpc.uwec.edu)
Faculty and staff "home" and "department" network shares (H: and S: drives) will be unavailable on Saturday 11/16/2024 from 6a to 7a for routine maintenance.
Resolution:
All known issues are resolved, and you should expect normal operation. As always, please contact the LTS Help Desk with any questions or concerns.
Original message:
We are aware of a technical issues impacting some classroom technology. We are currently working through those issues.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, October 18, 2024.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, October 4th, from 5:00AM to 7:00AM. FollowMe MFDs may be unavailable for printing during this time.
Resolution:
Services were restored.
Original message:
Portions of 2nd floor Schofield Hall are experiencing network connectivity issues with Phones and PCs. The source of the issue has been identified. However, the issue will not be cleared until after business hours to avoid a larger disruption.
Due to the weather causing unstable power and internet outages, the Perceptive Content maintenance will be rescheduled to 8pm on Sunday, September 1st for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.