Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Resolution:
Some network configuration needed correction at a service provider.
Original message:
Internet and UWEC connectivity/services are currently unavailable.
Resolution:
Services were restored.
Original message:
A network outage is currently impacting the entire Rice Lake campus. LTS is investigating the cause of the outage and will return services to normal operational state as soon as possible.
Perceptive Content will be down for updates starting at 8am on Saturday, August 16th. After the updates are done, please download the new version on the Software Center. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, August 15th from 5:00AM to 7:00AM. All FollowMe MFDs will be unavailable. Some units may become available for use before 7:00AM.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
A maintenance task may cause Internet connectivity to be interrupted Saturday morning between 6:30am and 7am.
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, July 11th from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for use. Some units may be available for use earlier than 7:00AM.
There will be changes going on for the next several days to update the financial strings from SFS to the new FDM to be compatible with the new Workday system. We will be done as quickly as possible.
The system will remain operational. Only the following list of 55 forms should be affected.
Background Check (HR)
Backup Purchase Requisition
BIOL-Dept-Purchase Request
Biology Student Hire
Biomedical Innovation Grant-Mayo Collaborative Research Program
Blugold Commitment Budget Transfer Form
Blugold Safety Program Application Form
Campus CHAIR Request
Campus FURNITURE Request
Capital Inventory Information Collection eForm
Center for Racial & Restorative Justice Grant Application - Micro - Form
Center for Racial & Restorative Justice Grant Application - Research - Form
Center for Racial & Restorative Justice Grant Application Form
CETL/SOTL Summer Scholarship
Changes to Current Contract (Human Resources)
ChargebackForm
Computer and Software Purchase Request
Credit By Examination
Environmental Adventure Center Agreement
Faculty/Staff Visitor & Event Parking Request Form
Food Service Requisition
Foundation-Departmental Awards
Grad RSCA
Informational Security Request Hardware Token for Okta Authentication
Interinstitutional (Human Resources)
International Events and Programs
MOU NEW
New Overload Payment Request (Human Resources)
new Request to Fill
Off-Campus Events Request Form
Outgoing Package Shipment Form
PARF (Human Resources)
PCI Application to Become a Merchant Department
Professional Development & VMSA Programs
Purchase Form for OIS & SOC
purchase request (Business Services)
Request for Purchase of Clothing Form
Request for Purchase of Gift Cards/Awards/Prizes/Incentives Form
Revenue and Expense Transfer E-Form
Safety Shoe Voucher Form
SFS Form Template
Shipping Off-Campus - Exemption Request Form
Signature Authority Request Form
Small Research Grants
Special Course Fee Request
Special Course Fee Request (CE)
Student Travel Application for the Presentation of Research Results
Summer Session Appointment (Human Resources)
Surplus Store - Receipt of Sale - Transfer of Funds
Travel - Music Department
Travel Auth - College of Nursing and Health Sciences
Vicki Lord Larson and James Larson Tenure-Track Time Reassignment
Video Security System Project Approval
Youth Activity Registration
Mike
Scheduled virtual server network maintenance is expected to cause some local service interruptions on Friday morning between 4:00 AM and 7:00 AM.
Please note that internet connectivity, along with other cloud services such as email, CampS, BPlogix, etc., will remain unaffected during this period.
Resolution:
At 1:45PM today, our vendor provided us with a trial license to help us regain functionality while the original license issue is being addressed. We have tested this out, and PaperCut is now functional. All Ricoh MFDs and their PaperCut apps should be working again. This is a temporary fix, and the full license will be applied during non-business hours. A new outage notification will be created in the event there is another issue. Thank you for your patience during the downtime today.
Original message:
At 11:00AM today, the PaperCut Follow Me Printing system started experiencing an issue with licensing. We are working with our vendor to resolve this issue. Until this is resolved, all Ricoh MFDs will be unable to communicate with the PaperCut server which means print jobs will not be able to be released. A follow-up message will be posted when the issue is resolved. Thank you for your patience as we work through this.
CampS and the Data Warehouse will be unavailable while maintenance is performed between Friday, June 6 at 4:00 p.m. and Monday, June 9 at 7:00 a.m.
The PaperCut FollowMe printing system will be unavailable on Saturday, April 26th from 4:00AM to 7:00AM.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, April 18, 2025.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Resolution:
The university's cloud hosted instance of Jamf Pro is back online and accessible to all clients. Mac services like Self Service should now be functional.
Original message:
The University's cloud hosted instance of Jamf Pro is down and is being addressed by the vendor Jamf. We do not have an estimate for when services are expected to be restored. This outage will prevent use of Self Service for software installation on Apple devices until repaired.
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, April 4th from 5:00AM to 7:00AM. During this time, FollowMe MFDs may be unavailable for printing. Some units may be available for use earlier than 7:00AM.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, March 21, 2025
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, March14 from 5:00AM to 7:00AM. FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Perceptive Content will be down for updates starting at 8pm on Thursday, March 13th for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
Resolution:
Microsoft has announced the services are restored.
Original message:
The LTS Help Desk is currently unable to receive calls due to an issue on Microsoft side.
Please reach out to the Help Desk via email or in person
If you would like them to call you back, please include your phone number.
Microsoft is looking into the issue.
From Microsoft
Impacted services: Microsoft Teams Auto Attendants and Call Queues
Details:
Title: Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues
User impact: Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues.
Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
https://x.com/MSFT365Status
Preemptive network maintenance is required in Horan Hall. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Wednesday morning between 04:00 and 05:00