The PaperCut FollowMe printing system will be undergoing maintenance on Friday, October 4th, from 5:00AM to 7:00AM. FollowMe MFDs may be unavailable for printing during this time.
Resolution:
Services were restored.
Original message:
Portions of 2nd floor Schofield Hall are experiencing network connectivity issues with Phones and PCs. The source of the issue has been identified. However, the issue will not be cleared until after business hours to avoid a larger disruption.
Due to the weather causing unstable power and internet outages, the Perceptive Content maintenance will be rescheduled to 8pm on Sunday, September 1st for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, August 30, 2024.
Perceptive Content will be down for updates starting at 8pm on Thursday, August 29th for roughly 2 hours. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
Resolution:
A patch that will resolve this problem will be installed tonight
Original message:
We are currently working with BPLogix to resolve an error introduced in the last update,
emails sent out from the system will often have the wrong from address, usually this address is the person who last worked on the process, it will possibly show instead the person that started the process.
We are expecting a patch from BPLogix within the next week.
Resolution:
A fix has been deployed to address the unexpected CampS logouts
Original message:
Some users are unexpectedly getting kicked out to the "session expired" page in CampS. LTS has reported the issue to the vendor and we are actively working with them on a resolution.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, August 16, 2024.
Resolution:
The fix that was pushed out to correct for the security log full error has been working as expected. Again a restart of your computer should also trigger this fix to happen if you are still encountering this issue. If issues persist, please reach out to the LTS Help Desk at (715) 836-5711.
The root cause of this issue was determined and has been remediated.
Original message:
Early this morning a security log full error began appearing on many UW-Eau Claire managed Windows computers. LTS is investigating the root cause of this issue, but an update to a piece of software may have caused a more substantial amount of security log entries to be generated that went beyond the allowed threshold.
A fix has been pushed out to modify these settings further. If you have the security log full error at login, please restart your computer and try to login again. If you continue to have this error, please reach out to the LTS Help Desk at (715) 836-5711 for further instructions.
CampS will be unavailable from 7am to 7pm on Saturday, August 10 for a required software upgrade
The PaperCut FollowMe printing system will be undergoing maintenance on Friday, August 9th from 5:00AM to 7:00AM. During this time, FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, July 19, 2024.
Perceptive Content will be down for updates starting at 9am on Saturday, July 13th. After the updates are done, please download the new version on the Software Center. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.
Resolution:
https://printingservices.uwec.edu is now available.
Original message:
The https://printingservices.uwec.edu website is unavailable due to server issues and will be operational as soon as possible.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Resolution:
Transact services have been restored.
Original message:
Transact is currently down. Impacted areas include card office services and credit card sales at retail locations. We are actively working with the vendor to resolve the issue.
CampS and the Data Warehouse will be down for maintenance between 4:00 a.m. and 8:00 a.m. on Saturday, June 8, 2024.
Preemptive network maintenance is required in Aspenson Mogensen. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Saturday morning between 04:00 and 04:30.
CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, May 31, 2024.
Transact system maintenance is scheduled to take place on May 23rd. The anticipated service window is 10AM to 11PM. A follow up maintenance window on May 24th might be required.
Services that depend on this resource will be impacted for the duration of this needed maintenance.
Impacted Services:
Credit cards will not work at campus dining locations, Hilltop, Housing front desks, Print Services, Library and the T-Store.
Areas where cards/mobile are used for ID verification will need to be manually entered.
Door access and PaperCut print services will continue to work during this maintenance window.