CampS and the Data Warehouse will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday 4/19/24.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Perceptive Content will be down intermittently Thursday evening for maintenance and testing.
Network maintenance is being conducted to address a published and demonstrated zero-day threat, which requires immediate attention. This proactive measure is crucial in safeguarding our infrastructure and ensuring the continued security of our network. We appreciate your understanding and cooperation as we work diligently to mitigate any potential risks. These mitigations will briefly affect Internet access during this period. Thank you for your understanding.
Resolution:
Microsoft released Onedrive Client version 24.076.0414.0005 which fixed the issue. This version was deployed to campus 5/1/2024
Original message:
ISSUE: OneDrive login - users can't type email address into login prompt after starting OneDrive from start menu. Keyboard will work fine otherwise on the computer.
SOLUTION:
I am investigating this issue but I have not found a permanent fix yet. Reading online it looks like the version of OneDrive that was released by Microsoft this month broke this (lots of users reporting the same issue).
The easiest workaround I have for now is that when the OneDrive login prompt is open on the screen you can just click anywhere else (desktop background, start menu, etc) then click back into the OneDrive prompt and it will allow you to type.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
The PaperCut FollowMe Printing system will be offline to receive updates early Thursday morning. Printing may not be available during this time.
Transact system maintenance is scheduled to take place on Monday, March 18th. The anticipated service window is 9AM to 3PM.
Services that depend on this resource will be impacted for the duration of this needed maintenance.
Impacted Services:
Credit cards will not work at campus dining locations, Hilltop, Housing front desks and the T-Store.
Areas where cards/mobile are used for ID verification will need to be manually entered.
Door access and PaperCut print services will continue to work during this maintenance window.
CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday 3/8/2024
Resolution:
Services related to BPlogix Student Forms have been restored. Please consult help desk for any lingering issues.
Thank you for your patience ...
Original message:
We apologize for the interruption of services. We are addressing the issue and hope to have the systems up and running momentarily. Please stand by for additional notices.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
We will be performing updates to the Perceptive Content database this Saturday. Perceptive Content will be unavailable while the updates are taking place. We expect these update to last through most of the afternoon.
CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday 2/23/24
Resolution:
Issues with settings in another system that impacted printing were identified and resolved Friday. All PaperCut FollowMe MFDs were back online and operating normally late Friday. Print jobs sent that did not release from a unit were cleared from the print queue and will need to be re-printed if needed. Jobs cleared were not charged. If a non-FollowMe network printer still appears to not print, power the printer off for a minute and then turn it back on to restore its network connection. If you continue to experience any printing issues, please contact the LTS Help Desk at
helpdesk@uwec.edu or by calling (715) 836-5711. Information about the PaperCut FollowMe printing system can be found on our knowledgebase page. https://uwec.ly/followme
Original message:
An issue that is imapcting FollowMe printing and non-FollowMe printing was identified this morning that may continue to impact the release of print jobs for a short period of time. You may be able to login to a FollowMe MFD, see your jobs listed, and then release them. However, the MFD itself may not print. This does not seem to be a permanent issue. If the FollowMe MFD is powered off for a minute and then powered back on, the issue appears to resolve. Anything that was already attempted to be printed at that FollowMe MFD while in this affected state may still release when restarted. LTS is investigating the issue more and may have identified the problem. LTS will determine steps to prevent any future issues. Also, a reminder that with recent changes to the FollowMe MFD configuration, there are extended periods of time between the print of individual jobs if you are accustomed to using the Print All option.
Transact system maintenance is scheduled to take place on Monday, February 12th. The anticipated service window is 3PM to 5PM.
Services that depend on this resource will be impacted for the duration of this needed maintenance.
Impacted Services:
Credit cards will not work at campus dining locations, Hilltop, Housing front desks and the T-Store.
Areas where cards/mobile are used for ID verification will need to be manually entered.
Door access and PaperCut print services will continue to work during this maintenance window.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
During the Transact maintenance period a workaround has been put in place to allow PaperCut FollowMe printing to still be functional while the Transact service is down. This was just tested and appears to be working. If you encounter any issues attempting to print while Transact is down, please contact the LTS Help Desk by calling 715.836.5711 or emailing helpdesk@uwec.edu with your details.
A Transact system upgrade is scheduled to take place on Wednesday, January 10th. The anticipated service window is 9AM to 3PM.
Services that depend on this resource will be impacted for the duration of this upgrade.
Impacted areas include:
PaperCut print release stations
Credit cards will not work at campus dining locations
Areas where cards/mobile are used for ID verification will need to be manually entered
Resolution:
Upgrade related configuration issues.
Original message:
There is a wired network issue affecting UWEC wired computers at the Pablo Center. Wireless is available.
CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday Jan 5, 2024
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Maintenance tasks will cause Internet connectivity to be briefly interrupted, Wednesday morning at 4am. This is to address an open issue: https://ltsstatus.apps.uwec.edu/statuses/904