LTS Service Notifications

Network Maintenance

Start Time: Thursday, May 23, 2013 at 8:36 AM
End Time: Thursday, May 23, 2013 at 8:36 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

CampS Maintenance

Start Time: Monday, May 20, 2013 at 11:38 AM
End Time: Monday, May 20, 2013 at 11:38 AM

CampS will be down for routine maintenance between 4:00am-6:00am on Friday, May 24th.

If you have questions or concerns, please contact Bob Schwartz at schwarrj@uwec.edu.

Thank You, Learning and Technology Services (ESS)
Enterprise Software Systems

UW-Eau Claire Web Site Restored

Start Time: Thursday, May 16, 2013 at 7:21 PM
End Time: Thursday, May 16, 2013 at 7:21 PM

The UW-Eau Claire Web site is now back online after the completion of unscheduled server maintenance.

UW-Eau Claire Web Site is Temporarily Disabled

Start Time: Thursday, May 16, 2013 at 1:10 PM
End Time: Thursday, May 16, 2013 at 1:10 PM

The UW-Eau Claire Web site has been disabled until security measures are in place to protect against a server exploit.

CommonSpot Authoring is Temporarily Disabled

Start Time: Thursday, May 16, 2013 at 12:44 PM
End Time: Thursday, May 16, 2013 at 12:44 PM

Due to a just-discovered server exploitation, authoring on CommonSpot has been disabled.

ImageNow upgrades

Start Time: Friday, May 10, 2013 at 10:41 AM
End Time: Friday, May 10, 2013 at 10:41 AM

ImageNow will be down for planned upgrades from 4:00 a.m. to 7:00 a.m. on Friday, May 24. Please contact Matt Sias at siasmj@uwec.edu if you have any questions or concerns.

Network Maintenance

Start Time: Thursday, April 25, 2013 at 10:45 AM
End Time: Thursday, April 25, 2013 at 10:45 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

Email service outage for users N-P

Start Time: Tuesday, April 23, 2013 at 11:20 AM
End Time: Tuesday, April 23, 2013 at 11:20 AM

Users with usernames beginning with N, O & P experienced an email outage around 3:50p today. Full service was restored around 4:10p.

Scheduled maintenance for STUDENTS file server

Start Time: Thursday, April 18, 2013 at 1:17 PM
End Time: Thursday, April 18, 2013 at 1:17 PM

Friday, April 19th, the server STUDENTS.uwec.edu will be unavailable from 4a to 7a, for routine maintenance. This means student home drives (H:) and the student academic department share \\students\deptdir (W:) will be unavailable during that time. If you have any questions, please contact the LTS Help Desk at 715-836-5711 or helpdesk@uwec.edu.

Network Maintenance

Start Time: Wednesday, April 10, 2013 at 5:15 AM
End Time: Wednesday, April 10, 2013 at 5:15 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

STUDENTS server outage

Start Time: Thursday, March 28, 2013 at 10:28 AM
End Time: Thursday, March 28, 2013 at 10:28 AM

Around 3:10p, the STUDENTS server (H and W drives) experienced an unexpected service outage. Service was restored around 3:25p.

CampS Maintenance

Start Time: Tuesday, March 26, 2013 at 12:03 PM
End Time: Tuesday, March 26, 2013 at 12:03 PM

CampS will be down for routine maintenance between 4:00am-6:00am on Friday, March 29th.

If you have questions or concerns, please contact Bob Schwartz at schwarrj@uwec.edu.

Thank You,
Learning and Technology Services (ESS)

Enterprise Software Systems

MyBlugold SharePoint services restored

Start Time: Friday, March 22, 2013 at 6:53 AM
End Time: Friday, March 22, 2013 at 6:53 AM

MyBlugold SharePoint services were restored at 10:15 a.m. and are now operating normally.

MyBlugold SharePoint is down

Start Time: Friday, March 22, 2013 at 4:43 AM
End Time: Friday, March 22, 2013 at 4:43 AM

Around 9:30 a.m. the MyBlugold SharePoint site went offline. LTS is working to restore service as soon as possible.

Email Is Back Up

Start Time: Monday, March 18, 2013 at 4:18 AM
End Time: Monday, March 18, 2013 at 4:18 AM

Our email system stopped responding for mobile users and some Outlook users early Monday morning. All services were restored by 7:00AM.

Unplanned service outage for the STUDENTS file server

Start Time: Monday, March 11, 2013 at 8:33 AM
End Time: Monday, March 11, 2013 at 8:33 AM

On 3/8/2013, from 5:45p until 7p the STUDENTS file server was offline due to a malfunctioning service. During this time all student home drives (H:) and students academic shares (W:) were unavailable. The root cause is still under investigation.

Scheduled maintenance for STUDENTS file server

Start Time: Friday, March 8, 2013 at 10:38 AM
End Time: Friday, March 8, 2013 at 10:38 AM

During the week of spring break, the server STUDENTS.uwec.edu will be unavailable all day Tuesday, March 19th and Wednesday, March 20th for maintenance. This means student home drives (H:) and the student academic department share \\students\deptdir (W:) will be unavailable those two days. If you have any questions, please contact the LTS Help Desk at 715-836-5711 or helpdesk@uwec.edu.

Network Maintenance

Start Time: Thursday, March 7, 2013 at 10:45 AM
End Time: Thursday, March 7, 2013 at 10:45 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

MyBlugold CampS Maintenance

Start Time: Tuesday, February 19, 2013 at 3:08 AM
End Time: Tuesday, February 19, 2013 at 3:08 AM

MyBlugold CampS will be down for maintenance this Saturday (2/23/2013) between 4am-9am.

If you have questions or concerns, please contact Kathie Emerson at emersokl@uwec.edu.

Sorry for any inconvenience,
LTS Enterprise Software Systems

Network Maintenance

Start Time: Monday, February 18, 2013 at 8:51 AM
End Time: Monday, February 18, 2013 at 8:51 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

CampS and MyBlugold (SharePoint) Service Restored

Start Time: Friday, February 15, 2013 at 2:39 AM
End Time: Friday, February 15, 2013 at 2:39 AM

Both MyBlugold CampS and MyBlugold (SharePoint) services have been restored. Thank you for your patience.

CampS and MyBlugold (SharePoint) Service Interruption

Start Time: Friday, February 15, 2013 at 2:16 AM
End Time: Friday, February 15, 2013 at 2:16 AM

Both MyBlugold CampS and MyBlugold (SharePoint) are experiencing technical problems. We are working to restore these services as quickly as possible.

Server Maintenance

Start Time: Thursday, February 14, 2013 at 4:18 AM
End Time: Thursday, February 14, 2013 at 4:18 AM

On Friday, February 15th, the STAFF and STUDENTS files servers will be unavailable from 1a to 7a for extended maintenance. All home drives and department/academic shares will be unavailable during that time period.

Java Update

Start Time: Wednesday, February 13, 2013 at 10:03 AM
End Time: Wednesday, February 13, 2013 at 10:03 AM

Recently, Oracle has become aware of numerous flaws in their Java products. They have been releasing patches more frequently in recent weeks and LTS has been working hard to update these software products on our campus in order to ensure the security of our systems. In this process, Oracle has disabled some legacy features that many older applications and some newer ones rely on. If you know that a web site or any other application you use for your curriculum or your daily work uses Java, please verify that it continues to work after the latest version of Java is installed. You can see the version installed on your computer through the Software Center on Windows computers ( Start > All Programs > Utilities Under the Installed Software tab). We have seen some issues with Java RE 1.6 update 33 and later, Java RE 1.7 update 11 and later. If you have any applications that are a problem or you have further questions, please contact the LTS Help Desk.

Qualtrics Down Tuesday, February 12th

Start Time: Wednesday, February 13, 2013 at 5:43 AM
End Time: Wednesday, February 13, 2013 at 5:43 AM

Qualtrics is working today!

However yesterday, Tuesday, February 12, Qualtrics experienced an outage at one of our five data centers.
We apologize for this outage and the problems it may have created for you.
Here's why it occurred and what we're doing to ensure it doesn't happen again:
• This outage was not due to a failure of Qualtrics' hardware or software, but rather the data center's power systems.
• Both the primary and secondary power sources in the data center failed, impacting all of the data center's customers.
• We are actively conducting a detailed post-mortem on the service delivery and quality of the data center until we can ensure prevention of this type of outage in the future.
Ensuring 24x7 uptime for our client is extremely important to Qualtrics, and we take extensive measures to deliver it. Again, please accept our sincere apologies if you were impacted by this outage, and please be assured that we are working diligently to ensure this does not occur in the future.
Ed Wahl
Head of Customer Care
ewahl@qualtrics.com