LTS Service Notifications

Network Maintenance

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

STUDENTS server outage

Around 3:10p, the STUDENTS server (H and W drives) experienced an unexpected service outage. Service was restored around 3:25p.

CampS Maintenance

CampS will be down for routine maintenance between 4:00am-6:00am on Friday, March 29th.

If you have questions or concerns, please contact Bob Schwartz at schwarrj@uwec.edu.

Thank You,
Learning and Technology Services (ESS)

Enterprise Software Systems

MyBlugold SharePoint services restored

MyBlugold SharePoint services were restored at 10:15 a.m. and are now operating normally.

MyBlugold SharePoint is down

Around 9:30 a.m. the MyBlugold SharePoint site went offline. LTS is working to restore service as soon as possible.

Email Is Back Up

Our email system stopped responding for mobile users and some Outlook users early Monday morning. All services were restored by 7:00AM.

Unplanned service outage for the STUDENTS file server

On 3/8/2013, from 5:45p until 7p the STUDENTS file server was offline due to a malfunctioning service. During this time all student home drives (H:) and students academic shares (W:) were unavailable. The root cause is still under investigation.

Scheduled maintenance for STUDENTS file server

During the week of spring break, the server STUDENTS.uwec.edu will be unavailable all day Tuesday, March 19th and Wednesday, March 20th for maintenance. This means student home drives (H:) and the student academic department share \\students\deptdir (W:) will be unavailable those two days. If you have any questions, please contact the LTS Help Desk at 715-836-5711 or helpdesk@uwec.edu.

Network Maintenance

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

MyBlugold CampS Maintenance

MyBlugold CampS will be down for maintenance this Saturday (2/23/2013) between 4am-9am.

If you have questions or concerns, please contact Kathie Emerson at emersokl@uwec.edu.

Sorry for any inconvenience,
LTS Enterprise Software Systems

Network Maintenance

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am.

CampS and MyBlugold (SharePoint) Service Restored

Both MyBlugold CampS and MyBlugold (SharePoint) services have been restored. Thank you for your patience.

CampS and MyBlugold (SharePoint) Service Interruption

Both MyBlugold CampS and MyBlugold (SharePoint) are experiencing technical problems. We are working to restore these services as quickly as possible.

Server Maintenance

On Friday, February 15th, the STAFF and STUDENTS files servers will be unavailable from 1a to 7a for extended maintenance. All home drives and department/academic shares will be unavailable during that time period.

Java Update

Recently, Oracle has become aware of numerous flaws in their Java products. They have been releasing patches more frequently in recent weeks and LTS has been working hard to update these software products on our campus in order to ensure the security of our systems. In this process, Oracle has disabled some legacy features that many older applications and some newer ones rely on. If you know that a web site or any other application you use for your curriculum or your daily work uses Java, please verify that it continues to work after the latest version of Java is installed. You can see the version installed on your computer through the Software Center on Windows computers ( Start > All Programs > Utilities Under the Installed Software tab). We have seen some issues with Java RE 1.6 update 33 and later, Java RE 1.7 update 11 and later. If you have any applications that are a problem or you have further questions, please contact the LTS Help Desk.

Qualtrics Down Tuesday, February 12th

Qualtrics is working today!

However yesterday, Tuesday, February 12, Qualtrics experienced an outage at one of our five data centers.
We apologize for this outage and the problems it may have created for you.
Here's why it occurred and what we're doing to ensure it doesn't happen again:
• This outage was not due to a failure of Qualtrics' hardware or software, but rather the data center's power systems.
• Both the primary and secondary power sources in the data center failed, impacting all of the data center's customers.
• We are actively conducting a detailed post-mortem on the service delivery and quality of the data center until we can ensure prevention of this type of outage in the future.
Ensuring 24x7 uptime for our client is extremely important to Qualtrics, and we take extensive measures to deliver it. Again, please accept our sincere apologies if you were impacted by this outage, and please be assured that we are working diligently to ensure this does not occur in the future.
Ed Wahl
Head of Customer Care
ewahl@qualtrics.com

Network Maintenance - Friday 2/15

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (02/15/2013) between 4am and 7am.

Network Maintenance - Friday 2/8

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (02/08/2013) between 4am and 7am.

MyBlugold intranet service restored

Around 6:00 p.m. on Wednesday, January 30, the MyBlugold Intranet service went offline due to technical malfunctions. Service was restored a few hours later, however there are still some behind-the-scenes services like "search" and "metadata keywords" that have not been fully restored yet. We are currently working closely with Microsoft to fix these last few areas of service as quickly as possible. In the meantime, people can still access their sites and content just as before.

MyBlugold intranet is down

Around 6p the https://myBlugold.uwec.edu site went offline. LTS is working to restore service as soon as possible.

Latest Phishing Attack--Suspencion of Your Email

We have had a large number of people calling about the latest phishing attack. The subject heading says ""+* Suspencion of Your Email" and claims to be from University of Wisconsin Colleges.

It is just another phishing attack trying to get you to enter your username and password so it can be used for illegal purposes. Please delete this email. We have blocked the address but these crooks are constantly finding new ways to steal confidential data.

Activate Spring D2L Courses

Educators,
Please ACTIVATE the Spring 2013 D2L courses you will be using for instruction before classes begin tomorrow. Students cannot access inactive D2L courses. Once activated, students will be able to see course names in their listings and will be able to enter courses as of January 22, 2013 for most spring courses.

You may reset the start date of your course to allow your students to enter your D2L course early. Instructions for activating and for changing dates of D2L courses are found in the UWEC D2L Faculty Help Collection: http://www.uwec.edu/Help/campus/d2l/activating.htm.

Activate Your Spring D2L Courses

Educators, Please ACTIVATE the Spring 2013 D2L courses you will be using for instruction before classes begin. Students cannot access inactive D2L courses.

Once activated, students will be able to see the name of the course in their listings and will be able to enter the course as of January 22, 2013 for most spring courses. You may reset the start date of your course to allow your students to enter your D2L course early.

Instructions for activating and for changing dates of D2L courses are found in the UWEC D2L Faculty Help Collection: http://www.uwec.edu/Help/campus/d2l/activating.htm.

Network Maintenance - Friday 1/18

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (01/18/2013) between 4am and 7am.

Thin Client Virtual GA Pool Problems

Thin Clients across campus will not be able to connect to the Virtual GA Pool on 1/14/2013. Users can still connect to the virtual GA pool through the VMWare View Client. The problem is being looked into.