LTS Service Notifications

SQL Server Maintenance

Start Time: Thursday, January 10, 2013 at 10:53 AM
End Time: Thursday, January 10, 2013 at 10:53 AM

SQL Servers DB01 and DB02 will be down between 4 and 5 AM on Friday for upgrades and maintenance. The UWEC Website, Sharepoint, Parking, SCCM, and other apps will be down briefly. If you have questions or concerns please contact Jeff Holland @ hollanj@uwec.edu


CampS Maintenance

Start Time: Wednesday, January 9, 2013 at 4:51 AM
End Time: Wednesday, January 9, 2013 at 4:51 AM

CampS will be down for routine maintenance between 4:00am-6:00am on Saturday, January 12th.

If you have questions or concerns, please contact Kathie Emerson at emersokl@uwec.edu.

Thank You,
LTS Enterprise Software Systems


CommonSpot Maintenance

Start Time: Tuesday, January 8, 2013 at 4:44 AM
End Time: Tuesday, January 8, 2013 at 4:44 AM

CommonSpot will undergo maintenance starting at 3:00 a.m. on Wednesday, January 9. Patches will be applied to address ongoing caching issues. Authoring will be disabled for a brief time, but Web page viewing will not be disrupted.


CommonSpot Maintenance

Start Time: Monday, January 7, 2013 at 10:05 AM
End Time: Monday, January 7, 2013 at 10:05 AM

CommonSpot will undergo maintenance starting at 3:00 a.m. on Tuesday, January 8. Patches will be applied to resolve ongoing caching issues. Authoring will be disabled for a brief time, but Web page viewing will not be disrupted.


D2L Outage Begins Tonight

Start Time: Monday, January 7, 2013 at 8:05 AM
End Time: Monday, January 7, 2013 at 8:05 AM

REMINDER: A D2L outage due to necessary server maintenance begins tonight (Monday, 01/07/2013) at 10:00 pm CST and ends tomorrow morning (Tuesday, 01/08/2013) at 10:00 am CST.

D2L will be completely unavailable during this outage.


Network Maintenance - Friday 1/11

Start Time: Monday, January 7, 2013 at 1:52 AM
End Time: Monday, January 7, 2013 at 1:52 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (01/11/2013) between 4am and 7am.


Commonspot Maintenance - Thursday 1/3

Start Time: Wednesday, January 2, 2013 at 5:29 AM
End Time: Wednesday, January 2, 2013 at 5:29 AM

Authoring will be disable for an estimated period of 30 minutes on the morning of January 3rd at 4:00am.

Patches will be applied to resolve issues with caching that have been plaguing the system for the past months. This is not a final patch in the issue, but it should fix one of the outstanding issues.

Thanks for your patience...


D2L Outage Begins Tonight - 01/02/2013

Start Time: Wednesday, January 2, 2013 at 3:58 AM
End Time: Wednesday, January 2, 2013 at 3:58 AM

REMINDER:
A D2L outage due to necessary maintenance begins tonight (Wednesday, 01/02/2013) at 10:00 pm CST and ends tomorrow morning (Thursday, 01/03/2013) at 10:00 am CST.

D2L will be completely unavailable during this outage.


CORRECTION: Virtual Lab (VMWare View) Downtime

Start Time: Wednesday, January 2, 2013 at 1:57 AM
End Time: Wednesday, January 2, 2013 at 1:57 AM

The Virtual GA Lab (VMWare View) will be unavailable intermittently from 8am until 12pm 01/03/2013 for routine maintenance.


Activate Your Winterim D2L Courses

Start Time: Sunday, December 30, 2012 at 12:33 PM
End Time: Sunday, December 30, 2012 at 12:33 PM

Educators,

Please ACTIVATE your Winterim D2L courses before January 2. Students cannot access inactive D2L courses.

Once activated, students will be able to see the name of the course in their listing and will be able to enter the course as of January 2, 2013. You may reset the start date of your course if you want to allow your students to enter your D2L course before January 2.

Instructions for activating and for changing dates of D2L courses are found in the UWEC D2L Faculty Help Collection: http://www.uwec.edu/Help/campus/d2l/activating.htm.


Network Maintenance - Friday 1/4

Start Time: Friday, December 28, 2012 at 2:35 PM
End Time: Friday, December 28, 2012 at 2:35 PM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (01/04/2013) between 4am and 7am.


Network Maintenance - Saturday rescheduled for Monday 12/31

Start Time: Friday, December 28, 2012 at 2:33 PM
End Time: Friday, December 28, 2012 at 2:33 PM

Maintenance planned for Saturday morning has been moved to Monday. Various maintenance tasks and upgrades will cause network connectivity to be periodically interrupted Monday morning (12/31/2012) between 12am and 7am.


Network Maintenance (correction Saturday)

Start Time: Friday, December 28, 2012 at 5:16 AM
End Time: Friday, December 28, 2012 at 5:16 AM

Various maintenance tasks and upgrades will cause network connectivity to be periodically interrupted Saturday morning (12/29/2012) between 12am and 7am.


Network Maintenance

Start Time: Thursday, December 27, 2012 at 7:35 AM
End Time: Thursday, December 27, 2012 at 7:35 AM

Various maintenance tasks and upgrades will cause network connectivity to be periodically interrupted Friday morning (12/28/2012) between 12am and 7am.


CommonSpot Update

Start Time: Wednesday, December 19, 2012 at 4:57 AM
End Time: Wednesday, December 19, 2012 at 4:57 AM

A patch has been applied that has improved caching performance in CommonSpot, although there still seems to be some lingering issues. Report any problems to web@uwec.edu.


CommonSpot Caching Issue

Start Time: Friday, December 14, 2012 at 5:12 AM
End Time: Friday, December 14, 2012 at 5:12 AM

CommonSpot has been experiencing caching problems. The effect is that updates to web pages are not showing up consistently. The company has now determined the problem and is in the process of developing a patch. We will post an update when the problem has been resolved.


Database Server Restarted

Start Time: Tuesday, December 4, 2012 at 7:40 AM
End Time: Tuesday, December 4, 2012 at 7:40 AM

One of the database servers was restarted at 1:00 PM today to fix a networking and virtualization problem. This problem was causing issues with a small number of web systems. Restarting the server has resolved all known issues.


Server LUCY rebooted

Start Time: Friday, November 30, 2012 at 8:52 AM
End Time: Friday, November 30, 2012 at 8:52 AM

The server LUCY was rebooted at 2:50p this afternoon to fix a networking and virtualization problem.


Service Interruptions

Start Time: Wednesday, November 28, 2012 at 3:53 AM
End Time: Wednesday, November 28, 2012 at 3:53 AM

Access to various campus services such as email and H: drives appeared to be unavailable this morning. The various services affected were due to a network slowdown.

Technically the network was not down but flooded with traffic, causing network congestion and giving the appearance of the network being down.

It appears the cause of the excess chatter or noise on the network may originate from a CPU on a switch, which is a network hardware component.

Alerts notified tech services of the service problem. Since the network was not responsive they had to directly connect to the router on the server floor to diagnose it. The problem was identified and service was restored at 8:20.


Network Maintenance

Start Time: Monday, November 26, 2012 at 3:31 AM
End Time: Monday, November 26, 2012 at 3:31 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (11/30/2012) between 4am and 7am, which is during the normally scheduled maintenance window.


Network Maintenance

Start Time: Wednesday, November 21, 2012 at 10:13 AM
End Time: Wednesday, November 21, 2012 at 10:13 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning (11/23/2012) between 4am and 7am, which is during the normally scheduled maintenance window.


Email Server Maintenance

Start Time: Thursday, November 15, 2012 at 8:45 AM
End Time: Thursday, November 15, 2012 at 8:45 AM

Various maintenance tasks will cause email connectivity to be periodically interrupted Friday morning (11/15/2012) between 4am and 7am.


CampS Maintenance

Start Time: Thursday, November 15, 2012 at 4:45 AM
End Time: Thursday, November 15, 2012 at 4:45 AM

CampS will be down for maintenance between 5:00am–11:00am on November 17, 2012.


D2L service restored

Start Time: Friday, October 26, 2012 at 4:33 AM
End Time: Friday, October 26, 2012 at 4:33 AM

D2L service has been restored.


D2L is down

Start Time: Friday, October 26, 2012 at 4:03 AM
End Time: Friday, October 26, 2012 at 4:03 AM

UW System is experiencing a D2L outage. D2L Utility technical staffers at UW-Madison are working with Desire2Learn technologists to resolve this problem.

An LTS announcement will be made when D2L is available again.