LTS Service Notifications

Activate Your D2L Courses

Start Time: Wednesday, January 18, 2012 at 2:41 AM
End Time: Wednesday, January 18, 2012 at 2:41 AM

Educators, be sure to activate the spring D2L course(s) you are using for instruction. Students cannot access inactive D2L courses.

Help documentation on this topic can be found at http://www.uwec.edu/Help/campus/d2l/activating.htm.


Network Maintenance

Start Time: Wednesday, January 11, 2012 at 9:22 AM
End Time: Wednesday, January 11, 2012 at 9:22 AM

Various maintenance tasks will cause network connectivity to be periodically interrupted Friday morning between 4am and 7am, which is during the normally scheduled maintenance window.


Reminder: D2L Outage Tonight

Start Time: Wednesday, January 11, 2012 at 7:42 AM
End Time: Wednesday, January 11, 2012 at 7:42 AM

D2L will be upgraded to version 9.4.1 tonight -- beginning 10:00 pm (Wednesday, January 11) and ending 10:00 am tomorrow (Thursday, January 12).

D2L will be completely unavailable during this 12-hour outage.


Scheduled Maintenance - Friday, January 13, 2012

Start Time: Wednesday, January 11, 2012 at 7:28 AM
End Time: Wednesday, January 11, 2012 at 7:28 AM

The following major servers and services will be unavailable Friday, January 13, 2012, from 4a - 7a:
1. Printing in all offices and labs
2. DHCP network services
3. SMTP services
4. Student and Staff H: drives
5. Student and Staff department and academic drives (S: and W:)
6. Virtual Desktops/Labs(VDIservices)


MyBlugold/CampS Unavailable 1/16/2012 8:30am-12:00pm

Start Time: Monday, January 9, 2012 at 8:21 AM
End Time: Monday, January 9, 2012 at 8:21 AM

MyBlugold/CampS (Camps Only) will be down for maintenance between 8:30am–12:00pm on 1/16/2012.

If you have questions or concerns, please contact Kathie Emerson at emersokl@uwec.edu.

Sorry for any inconvenience,
LTS Development


CommonSpot Authoring is Back

Start Time: Monday, January 9, 2012 at 7:59 AM
End Time: Monday, January 9, 2012 at 7:59 AM

Authoring in CommonSpot can now be resumed. We apologize for the inconvenience.


CommonSpot Authentication Unavailable

Start Time: Monday, January 9, 2012 at 7:10 AM
End Time: Monday, January 9, 2012 at 7:10 AM

Due to a heat issue on the server floor, access to CommonSpot authoring is unavailable. We'll alert you when services have returned.

Thanks for your patience.


Possible D2L Service Disruptions Sunday, Jan. 8: midnight-8:00 am

Start Time: Thursday, January 5, 2012 at 8:01 AM
End Time: Thursday, January 5, 2012 at 8:01 AM

Due to network maintenance being performed at UW-Madison (where D2L servers are housed) on Sunday morning, January 8, there may be momentary disruptions in D2L service during the hours of midnight through 8:00 am that day.

Please avoid taking quizzes or entering grades during this time period.


Schedule W: drive maintenance

Start Time: Thursday, January 5, 2012 at 7:27 AM
End Time: Thursday, January 5, 2012 at 7:27 AM

Friday, 1/6/2012, the W: drive (student academic shares) will be unavailable from 4a-7a for routine maintenance.


Scheduled Virtual Lab Maintenance

Start Time: Thursday, January 5, 2012 at 7:23 AM
End Time: Thursday, January 5, 2012 at 7:23 AM

Friday, 1/6/2012, the VDI virtual desktop environemnt will be unavailable from 5a-7a for routine maintenance.


CommonSpot Authoring Resumed

Start Time: Tuesday, December 13, 2011 at 7:05 AM
End Time: Tuesday, December 13, 2011 at 7:05 AM

CommonSpot Web authoring has been resumed.

We apologize for the inconvenience.


CommonSpot Authoring

Start Time: Tuesday, December 13, 2011 at 6:16 AM
End Time: Tuesday, December 13, 2011 at 6:16 AM

Authoring for CommonSpot web publishers has been disabled while perform maintenance on our servers.

We will alert you when services are restored.


Desire 2 Learn (D2L)

Start Time: Sunday, December 11, 2011 at 9:14 AM
End Time: Sunday, December 11, 2011 at 9:14 AM

Servers in Madison, servicing D2L, are having problems. You can monitor and get the latest information here: http://outages.doit.wisc.edu/


Web Sites Very Slow

Start Time: Wednesday, December 7, 2011 at 7:42 AM
End Time: Wednesday, December 7, 2011 at 7:42 AM

We are currently experiencing a spotty problem with some web sites loading so slowly as to be virtually unavailable.

The issue should be resolved soon.


CommonSpot Authoring Unavailable until Monday

Start Time: Friday, December 2, 2011 at 9:49 AM
End Time: Friday, December 2, 2011 at 9:49 AM

Until further notice, authoring using CommonSpot will be unavailable until performance issues with the upgrade can be corrected. Your patience with us during this time has been terrific.

Our sites are still available for viewing. If you have an emergency need, contact web@uwec.edu.

Thank you.


Common Spot Up

Start Time: Friday, December 2, 2011 at 7:29 AM
End Time: Friday, December 2, 2011 at 7:29 AM

Common Spot upgrade has been successful! You should now be able to author/edit.


CommonSpot Upgrade is Progressing

Start Time: Friday, December 2, 2011 at 4:15 AM
End Time: Friday, December 2, 2011 at 4:15 AM

Please bear with us as the CommonSpot upgrade continues. This only affects web publishing, not viewing. We are very close and will send a status when complete.


CommonSpot Authoring Not Available Yet

Start Time: Friday, December 2, 2011 at 1:13 AM
End Time: Friday, December 2, 2011 at 1:13 AM

CommonSpot authoring is currently unavailable as the upgrade to CommonSpot 6.2 has not quite completed.

We expect to complete the process very soon and will notify you just as soon as it occurs.

We are sorry for any inconvenience.


CommonSpot Upgrade Will Affect Web Publishing

Start Time: Thursday, December 1, 2011 at 4:29 AM
End Time: Thursday, December 1, 2011 at 4:29 AM

We are on track for the upgrade to CommonSpot 6.2 Friday morning, December 2. Be aware of the following:

-Authoring services will be unavailable starting at midnight tonight, Thursday.

-If all goes well, you can begin to make changes around 7:00 am on Friday.

-During the morning on Friday, we ask you to make minor changes to your pages and report any problems immediately to web@uwec.edu.

-As a precaution, in case we would need to revert back to our previous version of CommonSpot, please track any changes you make on Friday as you would need to recreate should a reversion be needed.

-We’ll send you a status update around noon on Friday.

More detail and a link to the Guide handout can be found on the Rolling out CommonSpot 6.2 page:

http://www.uwec.edu/Webdev/cs/cs62.htm


Blocked Email

Start Time: Tuesday, November 22, 2011 at 7:14 AM
End Time: Tuesday, November 22, 2011 at 7:14 AM

For the last few days, dozens of UWEC users have been responding to email phishing password request attacks from a variety of spammers all over the world. Those spammers have been using those passwords to send hundreds of thousands of spam emails through our servers, resulting in us getting blocked all over the internet. Steps have been taken to prevent this from happening in the future.

As always, NEVER send your password to anyone via email.

Over the next few hours the UWEC email servers should become unblocked and allow you to send email off campus.

LTS


MyBlugold CampS Maintenance

Start Time: Friday, November 18, 2011 at 2:14 AM
End Time: Friday, November 18, 2011 at 2:14 AM

MyBlugold CampS (CampS only) will be unavailable between 7am and 11am on 11/19/2011 while software updates are applied.


Email Being Sent Off-Campus Is Being Rejected

Start Time: Thursday, November 17, 2011 at 2:33 AM
End Time: Thursday, November 17, 2011 at 2:33 AM

We had someone fall victim to a phishing attack and they gave out their email name and password. Subsequently their email account was used to spend out massive quantities of spam so many other email systems around the world are now blocking any email being sent from UW-Eau Claire. We are working to resolve this. Please, never, ever send your password to ANYONE and if you are creating passwords for other sites/purposes DO NOT use the same password.


Blocked Email

Start Time: Thursday, November 17, 2011 at 2:28 AM
End Time: Thursday, November 17, 2011 at 2:28 AM

The UWEC email server is currently being blocked by numerous internet email servers, due to a compromised student account and password. Email services like Yahoo, Gmail, Hotmail, CVTC, etc will be blocking us for a while.


CommonSpot Upgrade is Postponed

Start Time: Monday, November 14, 2011 at 12:54 AM
End Time: Monday, November 14, 2011 at 12:54 AM

The Upgrade to CommonSpot 6.2 has been postponed due to unforeseen technical issues. A new date will be announced soon.


CommonSpot Upgrade

Start Time: Saturday, November 12, 2011 at 5:48 AM
End Time: Saturday, November 12, 2011 at 5:48 AM

We will be upgrading our web site to latest version of CommonSpot. No editing of existing content will be allowed this weekend. The upgrade will be completed Monday morning.