LTS Service Notifications


FollowMe Printing Slow or Unresponsive

Start Time: Wednesday, August 17, 2022 at 10:00 AM
End Time: Wednesday, August 17, 2022 at 10:00 PM

Resolution:

Slow or timed out logins to FollowMe MFDs were resolved late last night. There was an unexpected impact to the PaperCut system when another service being upgraded was not available to communicate with. A process to adjust settings in the PaperCut system when the other service is unavailable is in place to prevent slow or timed out logins in the future.

Original message:

PaperCut FollowMe MFDs are currently experiencing an issue where the ability to login and release prints is low or will time out. LTS is working with the vendor to determine the cause of the issue and resolve it as quickly as possible.


UWEC Network Maintenance

Start Time: Friday, August 5, 2022 at 4:00 AM
End Time: Friday, August 5, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, July 29, 2022 at 4:00 AM
End Time: Friday, July 29, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, July 22, 2022 at 4:00 AM
End Time: Friday, July 22, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, July 15, 2022 at 4:00 AM
End Time: Friday, July 15, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance

Start Time: Friday, July 8, 2022 at 4:00 AM
End Time: Friday, July 8, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance

Start Time: Friday, July 1, 2022 at 4:00 AM
End Time: Friday, July 1, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Knowledge Base Issues

Start Time: Thursday, June 30, 2022 at 2:00 AM
End Time: Friday, July 1, 2022 at 3:00 PM

Resolution:

KnowledgeOwl has given us a solution. All articles should be working again.

Original message:

We are experiencing data feed issues with our Knowledge Base and you may find articles are 404ing. We are in contact with KnowledgeOwl to get this resolved.


Network Maintenance

Start Time: Friday, June 24, 2022 at 4:00 AM
End Time: Friday, June 24, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


VoIP Telephone System Maintenance

Start Time: Wednesday, June 22, 2022 at 1:00 PM
End Time: Wednesday, June 22, 2022 at 4:00 PM

We will be updating some of the services with our telephone system tomorrow afternoon from 1:00 PM to 4:00 pm. We are not expecting any service interruptions, but there may be some spotty outages.


CampS Maintenance

Start Time: Saturday, May 28, 2022 at 4:00 AM
End Time: Saturday, May 28, 2022 at 8:00 AM

CampS will be down for maintenance from 4am to 8am on Saturday, May 28


VoIP Telephone System Maintenance

Start Time: Monday, April 25, 2022 at 7:00 PM
End Time: Monday, April 25, 2022 at 9:00 PM

There will be an outage of phone services this evening from 7-9 PM. All office phones may be affected with dropped calls, or the in ability to place a call.


Network Maintenance

Start Time: Friday, April 15, 2022 at 4:00 AM
End Time: Friday, April 15, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


VoIP Telephone System Maintenance

Start Time: Friday, April 1, 2022 at 4:00 AM
End Time: Friday, April 1, 2022 at 7:00 AM

Various maintenance tasks may cause telephone connectivity and services to be interrupted Friday morning between 4am and 7am.


Eform1 is currently having data connection failures

Start Time: Monday, March 28, 2022 at 9:00 AM
End Time: Monday, March 28, 2022 at 3:59 PM

Resolution:

Full Data connection has been restored to eform1, all forms should work as expected.

Original message:

we are currently having problems with the data connectors between eform1 and our campus,


Network Maintenance

Start Time: Friday, March 25, 2022 at 4:00 AM
End Time: Friday, March 25, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Transact Maintenance

Start Time: Tuesday, March 22, 2022 at 2:00 PM
End Time: Tuesday, March 22, 2022 at 7:00 PM

University Centers will be upgrading their Transact system Tuesday afternoon, 3/22, resulting in most systems working offline for 4-5 hours. Credit cards processing and barcode scanners will not function during this outage however POS devices and door locks will continue to work offline with any updates being delayed until the system is back online.


CampS Maintenance

Start Time: Saturday, March 19, 2022 at 4:00 AM
End Time: Saturday, March 19, 2022 at 8:00 AM

CampS will be down for maintenance from 4am to 8am on Saturday, March 19


Wireless Network Maintenance

Start Time: Friday, March 4, 2022 at 4:00 AM
End Time: Friday, March 4, 2022 at 7:00 AM

Friday 3/4/2022 - Maintenance updates on the wireless network infrastructure will be implemented Friday between 4 - 7 am causing multiple wireless network outages during that timeframe. This includes the UWEC Barron County campus as well as the UWEC main campus.


Network Maintenance

Start Time: Friday, March 4, 2022 at 4:00 AM
End Time: Friday, March 4, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance

Start Time: Friday, February 25, 2022 at 4:00 AM
End Time: Friday, February 25, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


BOSE Cluster - SLURM not functioning with default MySQL DB/Logging engine

Start Time: Wednesday, February 23, 2022 at 12:40 PM
End Time: Wednesday, February 23, 2022 at 5:00 PM

Resolution:

LTS Outage Notification: High Performance Computing - BOSE Cluster

The BOSE Cluster is currently back up and running. Should you experience any further issues with the BOSE Cluster, please report them to BGSC.ADMINS@uwec.edu.

Original message:

The BOSE Cluster is currently configured to use a work around solution temporarily until the issue with MySQL terminating is resolved. Job requests may not function as expected.


Network Maintenance - Phillips Hall

Start Time: Wednesday, February 23, 2022 at 4:00 AM
End Time: Wednesday, February 23, 2022 at 6:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Phillips Hall. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


Network Maintenance

Start Time: Friday, February 18, 2022 at 4:00 AM
End Time: Friday, February 18, 2022 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.