LTS Service Notifications

UWEC Network Maintenance - Planned

Start Time: Friday, December 30, 2022 at 4:00 AM
End Time: Friday, December 30, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Campus Point of Sale and Card access

Start Time: Thursday, December 15, 2022 at 8:00 AM
End Time: Thursday, December 15, 2022 at 9:30 AM

Resolution:

The main problem on the server has been resolved and these services are coming back online as devices around campus are being rebooted.

Original message:

We are currently experiencing a problem with several Blugold Card scanning capabilities on campus, this could and will affect several locations where a Blugold card is used. We are working with the vendor to resolve the problem.


Unscheduled BPLogix Changed

Start Time: Sunday, December 4, 2022 at 12:00 AM
End Time: Sunday, December 4, 2022 at 3:00 PM

Resolution:

Service has been restored.

Original message:

On Friday afternoon BPLogix gave a potential fix to our reoccurring slow speed and downtime,
this has been applied at 12:30 PM on 12/4/2022,
These changes will have minor affects to users, the base profile was changed
Most users should see only minor visual changes
Please let me know of any problems

Mike Skarp, skarpmj@uwec.edu
BPLogix Admin


UWEC Network Maintenance - Planned

Start Time: Friday, December 2, 2022 at 4:00 AM
End Time: Friday, December 2, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Barron Co Campus

Start Time: Sunday, November 13, 2022 at 4:00 AM
End Time: Sunday, November 13, 2022 at 5:00 AM

Preemptive network maintenance is required in Rice Lake. This is to avoid a longer unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Sunday morning between 04:00 and 05:00.


UWEC Network Maintenance - Planned

Start Time: Friday, November 11, 2022 at 4:00 AM
End Time: Friday, November 11, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, November 4, 2022 at 4:00 AM
End Time: Friday, November 4, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, October 28, 2022 at 4:00 AM
End Time: Friday, October 28, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance - Haymarket Landing

Start Time: Wednesday, October 19, 2022 at 4:00 AM
End Time: Wednesday, October 19, 2022 at 5:00 AM

Preemptive network maintenance is required in Haymarket Landing. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Wednesday morning between 4am and 5am.


PaperCut FollowMe Printing System Updating

Start Time: Friday, October 7, 2022 at 5:30 AM
End Time: Friday, October 7, 2022 at 7:00 AM

The PaperCut FollowMe printing system will be unavailable between 5:30 AM and 7:00 AM on Friday, October 7th to receive updates.


Database Maintenance - Planned

Start Time: Friday, October 7, 2022 at 4:00 AM
End Time: Friday, October 7, 2022 at 7:00 AM

Various database maintenance may cause connectivity issues and services to be interrupted Friday morning between 4am and 7am. These services include AIMS, BPLogix, Innosoft Fusion, Perceptive Content, TekTrack, WebTMA as well a few in house apps.


Network Maintenance - Schneider 441

Start Time: Monday, October 3, 2022 at 4:00 AM
End Time: Monday, October 3, 2022 at 5:00 AM

Preemptive network maintenance is required in Schneider 441. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks may cause network connectivity and services to be interrupted Monday morning between 04:00 and 05:00.


Network Maintenance - Phillips 203

Start Time: Friday, September 30, 2022 at 4:00 AM
End Time: Friday, September 30, 2022 at 5:00 AM

Preemptive network maintenance is required in Phillips 203. This is to avoid an imminent, longer, service interruption. Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 04:00 and 05:00.


Network Maintenance - Murray Hall

Start Time: Tuesday, September 20, 2022 at 4:00 AM
End Time: Tuesday, September 20, 2022 at 5:00 AM

Preemptive network maintenance is required in Murray Hall. This is to avoid, longer, unplanned service interruptions. Various maintenance tasks may cause network connectivity and services to be interrupted Tuesday (9/20) morning between 04:00 and 05:00.


UWEC Network Maintenance - Planned

Start Time: Friday, September 16, 2022 at 4:00 AM
End Time: Friday, September 16, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC WIFI issue

Start Time: Tuesday, September 13, 2022 at 9:05 AM
End Time: Tuesday, September 13, 2022 at 9:24 AM

Resolution:

The UWEC WIFI problem has been resolved by moving to an alternate authentication service. UWECwireless will remain on for the rest of today.

Original message:

We are currently experiencing a problem with the UWEC WIFI. We are working through the problem, we have temporarily enabled the original UWECwireless WIFI connectivity. EDUROAM is still operating.


UWEC Network Maintenance - Planned

Start Time: Friday, September 9, 2022 at 4:00 AM
End Time: Friday, September 9, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Campus WIFI

Start Time: Tuesday, September 6, 2022 at 9:00 AM
End Time: Tuesday, September 6, 2022 at 12:30 PM

Resolution:

Working with our vendor we have a solution in place. All Clear.

Original message:

We are experiencing intermittent WIFI connectivity issues this morning and are working with the vendor on a solution.


CampS Outage

Start Time: Friday, September 2, 2022 at 7:30 PM
End Time: Friday, September 2, 2022 at 10:00 PM

Resolution:

CampS services have been restored.

Original message:

CampS is unexpectedly down at this time. LTS is working to restore service asap.


Public Website Down

Start Time: Sunday, August 28, 2022 at 8:00 AM
End Time: Sunday, August 28, 2022 at 10:00 AM

Resolution:

The public website is back up and all related services are now available. Thank you for your patience.

Original message:

The public website (www.uwec.edu, ce.uwec.edu, library.uwec.edu, et al) is currently down and under investigation. In the meantime, important links to Webmail, CampS, Canvas, etc. remain accessible. Thank you for your patience.


Qualtrics outage for data center migration

Start Time: Friday, August 26, 2022 at 12:00 AM
End Time: Friday, August 26, 2022 at 2:00 AM

Qualtrics has notified UW-Eau Claire that Qualtrics services (i.e., https://survey.uwec.edu) will experience an outage for the 2-hour window from midnight until 2:00 a.m. on August 26, 2022 while UW-Eau Claire's data is migrated to a new data center facility.



FollowMe Printing Slow or Unresponsive

Start Time: Wednesday, August 17, 2022 at 10:00 AM
End Time: Wednesday, August 17, 2022 at 10:00 PM

Resolution:

Slow or timed out logins to FollowMe MFDs were resolved late last night. There was an unexpected impact to the PaperCut system when another service being upgraded was not available to communicate with. A process to adjust settings in the PaperCut system when the other service is unavailable is in place to prevent slow or timed out logins in the future.

Original message:

PaperCut FollowMe MFDs are currently experiencing an issue where the ability to login and release prints is low or will time out. LTS is working with the vendor to determine the cause of the issue and resolve it as quickly as possible.


UWEC Network Maintenance

Start Time: Friday, August 5, 2022 at 4:00 AM
End Time: Friday, August 5, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, July 29, 2022 at 4:00 AM
End Time: Friday, July 29, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.