LTS Service Notifications

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Transact Card System Outage - PaperCut Impacted

Resolution:

The necessary fix was applied to the Transact card system and all dependent systems should be back to normal operations.

Original message:

An unplanned outage of the Transact card access system for a critical update will have impacts on accepting credit cards at some locations, door access, and logging into PaperCut FollowMe MFDs. Centers is working with the vendor to resolve the issue and anticipates resolution within an hour.

PaperCut FollowMe Printing System Upgrading

The PaperCut FollowMe printing system will be updating on Friday, February 3rd from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.

PaperCut FollowMe Printing System Updating

The PaperCut FollowMe printing system will be updating on Friday, January 27th from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Kaltura/My Media

Resolution:

At this time, the Kaltura/My Media "Major Outage" has been resolved. Please reach out to the LTS helpdesk (helpdesk@uwec.edu) if you are still experiencing issues such as not being able to play captions, not being able to play a video, or not seeing videos in your My Media account.

Original message:

Kaltura/My Media is experiencing an unplanned "Major Outage" outage that is affecting users' ability to use all Kaltura services including video playback, recording, upload, and editing appears to be disrupted. This outage appears to impact both the Mediaspace video portal and Kaltura's Canvas integration.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

UWEC Network Maintenance - Centennial 3rd Floor

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Campus Point of Sale and Card access

Resolution:

The main problem on the server has been resolved and these services are coming back online as devices around campus are being rebooted.

Original message:

We are currently experiencing a problem with several Blugold Card scanning capabilities on campus, this could and will affect several locations where a Blugold card is used. We are working with the vendor to resolve the problem.

Unscheduled BPLogix Changed

Resolution:

Service has been restored.

Original message:

On Friday afternoon BPLogix gave a potential fix to our reoccurring slow speed and downtime,
this has been applied at 12:30 PM on 12/4/2022,
These changes will have minor affects to users, the base profile was changed
Most users should see only minor visual changes
Please let me know of any problems

Mike Skarp, skarpmj@uwec.edu
BPLogix Admin

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

UWEC Network Maintenance - Barron Co Campus

Preemptive network maintenance is required in Rice Lake. This is to avoid a longer unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Sunday morning between 04:00 and 05:00.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.

Network Maintenance - Haymarket Landing

Preemptive network maintenance is required in Haymarket Landing. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Wednesday morning between 4am and 5am.

PaperCut FollowMe Printing System Updating

The PaperCut FollowMe printing system will be unavailable between 5:30 AM and 7:00 AM on Friday, October 7th to receive updates.

Database Maintenance - Planned

Various database maintenance may cause connectivity issues and services to be interrupted Friday morning between 4am and 7am. These services include AIMS, BPLogix, Innosoft Fusion, Perceptive Content, TekTrack, WebTMA as well a few in house apps.

Network Maintenance - Schneider 441

Preemptive network maintenance is required in Schneider 441. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks may cause network connectivity and services to be interrupted Monday morning between 04:00 and 05:00.

Network Maintenance - Phillips 203

Preemptive network maintenance is required in Phillips 203. This is to avoid an imminent, longer, service interruption. Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 04:00 and 05:00.

Network Maintenance - Murray Hall

Preemptive network maintenance is required in Murray Hall. This is to avoid, longer, unplanned service interruptions. Various maintenance tasks may cause network connectivity and services to be interrupted Tuesday (9/20) morning between 04:00 and 05:00.

UWEC Network Maintenance - Planned

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.