LTS Service Notifications

UWEC Network Maintenance - Planned

Start Time: Friday, September 29, 2023 at 4:00 AM
End Time: Friday, September 29, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


iPhone iOS 17 Update Impacting FollowMe Printing

Start Time: Wednesday, September 27, 2023 at 3:45 PM
End Time: Saturday, October 7, 2023 at 7:00 AM

Resolution:

LTS Technical Services was able to develop our own workaround to the iOS and iPadOS 17 FollowMe printing issue. It is important to note we are unable to distribute this workaround to the Pablo Center or our Marshfield locations. Users will see an additional set of FollowMe print queues that end with ios17 they can use. These function just like the originals. LTS cannot guarantee the stability of this workaround but are confident it will hold until Apple releases iOS and iPadOS 17.2 at the end of the month. The beta versions of 17.2 appear to correct changes Apple made within their initial release of 17 that created this issue. This was never an issue with PaperCut. Once LTS has verified the new version of the OS corrects the issue, we will remove queues with ios17 in the name. The upcoming OS release should also make printing available at Pablo Center and Marshfield functional again. If you encounter any issues, please email helpdesk@uwec.edu or give them a call at (715) 836-5711.

Original message:

Appleā€™s recent release of iOS 17 for iPhone prevents users from seeing the FollowMe print queues. At this time there is no fix for this issue or a timeline when a fix will be made available from either Apple and/or PaperCut.

If you are an iPhone user that has not upgraded to iOS 17, you may want to wait to do so until this issue is resolved if you print primarily or frequently from your iPhone.

iPadOS 17 may be impacted by this issue, but is yet to be confirmed. Other operating systems do not appear to be impacted by this issue at this time.

You do not need to report this issue to the LTS Help Desk. A follow-up resolution notice for this issue will be posted when a fix is in place.


UWEC Network Maintenance - Planned

Start Time: Friday, September 22, 2023 at 4:00 AM
End Time: Friday, September 22, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


CampS and Data Warehouse Maintenance

Start Time: Friday, September 22, 2023 at 4:00 AM
End Time: Friday, September 22, 2023 at 7:00 AM

CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday


UWEC Network Maintenance - Various Locations

Start Time: Monday, August 28, 2023 at 5:00 PM
End Time: Saturday, September 2, 2023 at 7:00 AM

Preemptive network maintenance or upgrades are required in Various Locations. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/



UWEC Network Maintenance - Centennial Hall

Start Time: Friday, August 18, 2023 at 9:00 PM
End Time: Saturday, August 19, 2023 at 7:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial Hall. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Planned

Start Time: Friday, August 18, 2023 at 4:00 AM
End Time: Friday, August 18, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, August 11, 2023 at 4:00 AM
End Time: Friday, August 11, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


PaperCut FollowMe Printing System Patching

Start Time: Thursday, August 10, 2023 at 6:15 AM
End Time: Thursday, August 10, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be patched this morning, 6:15AM to 7:00AM. During the patch installation, FollowMe MFDs will be unavailable for printing. Printing availability may be restored prior to 7:00AM.


PaperCut FollowMe MFD Authentication Issue

Start Time: Friday, August 4, 2023 at 6:30 AM
End Time: Friday, August 4, 2023 at 10:45 AM

Resolution:

PaperCut FollowMe MFD login issues have been resolved.

Original message:

There is an issue affecting some, but not all FollowMe MFDs that LTS is working to resolve. Units that are impacted will show the login fields with a Username and Password field instead of a User ID and PIN field.


PaperCut FollowMe Printing System Maintenance

Start Time: Friday, August 4, 2023 at 5:00 AM
End Time: Friday, August 4, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be undergoing maintenance on Friday, August 4th from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


UWEC Network Maintenance - Planned

Start Time: Friday, August 4, 2023 at 4:00 AM
End Time: Friday, August 4, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Wireless Issues

Start Time: Thursday, August 3, 2023 at 7:30 AM
End Time: Thursday, August 3, 2023 at 9:00 AM

Resolution:

We are seeing success on users connecting to the UWEC wireless network. We will continue to monitor closely as the day goes on.

Original message:

We are aware of issues with connecting to the UWEC wireless network on campus. We are looking into this currently and will post updates when more information is available.


UWEC Network Maintenance - Planned

Start Time: Friday, July 28, 2023 at 4:00 AM
End Time: Friday, July 28, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Centennial

Start Time: Sunday, July 23, 2023 at 11:00 PM
End Time: Monday, July 24, 2023 at 12:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


CampS and Data Warehouse Maintenance

Start Time: Friday, July 21, 2023 at 4:00 AM
End Time: Friday, July 21, 2023 at 7:00 AM

CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday, July 21, 2023.


UWEC Network Maintenance - Planned

Start Time: Friday, July 21, 2023 at 4:00 AM
End Time: Friday, July 21, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Centennial Hall

Start Time: Monday, July 17, 2023 at 11:00 PM
End Time: Tuesday, July 18, 2023 at 12:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial Hall. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Planned

Start Time: Friday, June 30, 2023 at 4:00 AM
End Time: Friday, June 30, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, June 16, 2023 at 4:00 AM
End Time: Friday, June 16, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, June 9, 2023 at 4:00 AM
End Time: Friday, June 9, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


CampS and Data Warehouse Maintenance

Start Time: Friday, June 9, 2023 at 4:00 AM
End Time: Friday, June 9, 2023 at 7:00 AM

CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday, June 9.


Wireless - MyDevices Registration

Start Time: Tuesday, June 6, 2023 at 11:00 AM
End Time: Tuesday, June 6, 2023 at 11:30 AM

Resolution:

There was a hole in the bit bucket. Applied, extra sticky, bubblegum.

Original message:

The MyDevices wireless registration page is currently experiencing an issue. We are working to restore services.


UWEC Network Maintenance - Planned

Start Time: Friday, June 2, 2023 at 4:00 AM
End Time: Friday, June 2, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.