LTS Service Notifications

Wireless - MyDevices Registration

Start Time: Tuesday, June 6, 2023 at 11:00 AM
End Time: Tuesday, June 6, 2023 at 11:30 AM

Resolution:

There was a hole in the bit bucket. Applied, extra sticky, bubblegum.

Original message:

The MyDevices wireless registration page is currently experiencing an issue. We are working to restore services.


UWEC Network Maintenance - Planned

Start Time: Friday, June 2, 2023 at 4:00 AM
End Time: Friday, June 2, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, May 26, 2023 at 4:00 AM
End Time: Friday, May 26, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - The Suites

Start Time: Monday, May 22, 2023 at 4:00 AM
End Time: Monday, May 22, 2023 at 4:30 AM

Preemptive network maintenance is required in The Suites. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Monday morning between 04:00 and 04:30.


UWEC Network Maintenance - Welcome Center

Start Time: Wednesday, May 17, 2023 at 6:00 PM
End Time: Wednesday, May 17, 2023 at 8:00 PM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Welcome Center. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Davies Center

Start Time: Wednesday, May 17, 2023 at 12:00 AM
End Time: Wednesday, May 17, 2023 at 1:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Davies Center. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Phillips

Start Time: Tuesday, May 16, 2023 at 12:00 AM
End Time: Tuesday, May 16, 2023 at 1:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Phillips. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Welcome Center

Start Time: Monday, May 15, 2023 at 6:30 AM
End Time: Monday, May 15, 2023 at 7:00 AM

Preemptive network maintenance is required in Welcome Center. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Monday morning between 06:30 and 07:00.


Wireless

Start Time: Tuesday, May 9, 2023 at 9:40 AM
End Time: Wednesday, May 10, 2023 at 11:55 AM

Resolution:

Services appear to be stable. Please contact the LTS Help Desk if you experience any new wireless issues. When contacting the Help Desk, please provide as much detail as possible, such as: device(name/type), time and location(building/room), screenshots.

Original message:

Due to a software crash, wireless services were interrupted briefly around 09:45 this morning. Services appear to be operational again, at this time. LTS is investigating the outage.


PaperCut FollowMe Printing System Upgrading

Start Time: Friday, April 21, 2023 at 6:00 AM
End Time: Friday, April 21, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be updating on Friday, April 21st from 6:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


UWEC Network Maintenance - Planned

Start Time: Friday, April 21, 2023 at 4:00 AM
End Time: Friday, April 21, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Website Outage

Start Time: Thursday, April 6, 2023 at 7:36 AM
End Time: Thursday, April 6, 2023 at 8:31 AM

Resolution:

Server session data deleted. Sites are working normally again.

Original message:

We are aware of website being down and are working to restore services.


BP Logix Maintenance

Start Time: Friday, March 31, 2023 at 6:00 PM
End Time: Friday, March 31, 2023 at 11:00 PM

BP Logix will need to be offline for several hours for a planned upgrade.
It will be back online ASAP probably no more than an hour.
Please plan on it not being available from 6 PM - 11 PM on Friday evening.

If after this you notice any issues, please contact the helpdesk.
Phone: 715-836-5711 • Email: helpdesk@uwec.edu


VPN Outage

Start Time: Sunday, March 26, 2023 at 2:00 PM
End Time: Sunday, March 26, 2023 at 3:00 PM

Resolution:

VPN Services have been restored.

Original message:

We are aware of an issue with VPN, and we are working to restore services.


UWEC CampS Maintenance - Planned

Start Time: Friday, March 24, 2023 at 4:00 AM
End Time: Friday, March 24, 2023 at 7:00 AM

CampS services will be unavailable on Friday morning between 4am and 7am.


LTS Service Notification: Perceptive Content Undergoing Updates

Start Time: Tuesday, March 21, 2023 at 11:00 AM
End Time: Tuesday, March 21, 2023 at 3:00 PM

Perceptive Content will be down starting at 11am on Tuesday, March 21st for updates. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.


CampS Maintenance

Start Time: Saturday, March 18, 2023 at 4:00 AM
End Time: Saturday, March 18, 2023 at 8:00 AM

CampS will be down for maintenance from 4am to 8am on Saturday, March 18


UWEC Network Maintenance - Planned

Start Time: Friday, March 17, 2023 at 4:00 AM
End Time: Friday, March 17, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, March 10, 2023 at 4:00 AM
End Time: Friday, March 10, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Live Webcam Services Undergoing Updates

Start Time: Thursday, March 9, 2023 at 5:00 PM
End Time: Friday, March 10, 2023 at 12:00 PM

The live webcam system may be down for extended periods of time while it receives updates. The system should be operational again long-term at some point during the morning of Friday, March 9th.


UWEC Network Maintenance - Planned

Start Time: Friday, March 3, 2023 at 4:00 AM
End Time: Friday, March 3, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, February 17, 2023 at 4:00 AM
End Time: Friday, February 17, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Transact Card System Outage - PaperCut Impacted

Start Time: Friday, February 3, 2023 at 2:50 PM
End Time: Friday, February 3, 2023 at 4:45 PM

Resolution:

The necessary fix was applied to the Transact card system and all dependent systems should be back to normal operations.

Original message:

An unplanned outage of the Transact card access system for a critical update will have impacts on accepting credit cards at some locations, door access, and logging into PaperCut FollowMe MFDs. Centers is working with the vendor to resolve the issue and anticipates resolution within an hour.


PaperCut FollowMe Printing System Upgrading

Start Time: Friday, February 3, 2023 at 5:00 AM
End Time: Friday, February 3, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be updating on Friday, February 3rd from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


PaperCut FollowMe Printing System Updating

Start Time: Friday, January 27, 2023 at 5:00 AM
End Time: Friday, January 27, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be updating on Friday, January 27th from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.