LTS Service Notifications

UWEC Network Maintenance - Planned

Start Time: Friday, April 21, 2023 at 4:00 AM
End Time: Friday, April 21, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Website Outage

Start Time: Thursday, April 6, 2023 at 7:36 AM
End Time: Thursday, April 6, 2023 at 8:31 AM

Resolution:

Server session data deleted. Sites are working normally again.

Original message:

We are aware of website being down and are working to restore services.


BP Logix Maintenance

Start Time: Friday, March 31, 2023 at 6:00 PM
End Time: Friday, March 31, 2023 at 11:00 PM

BP Logix will need to be offline for several hours for a planned upgrade.
It will be back online ASAP probably no more than an hour.
Please plan on it not being available from 6 PM - 11 PM on Friday evening.

If after this you notice any issues, please contact the helpdesk.
Phone: 715-836-5711 • Email: helpdesk@uwec.edu


VPN Outage

Start Time: Sunday, March 26, 2023 at 2:00 PM
End Time: Sunday, March 26, 2023 at 3:00 PM

Resolution:

VPN Services have been restored.

Original message:

We are aware of an issue with VPN, and we are working to restore services.


UWEC CampS Maintenance - Planned

Start Time: Friday, March 24, 2023 at 4:00 AM
End Time: Friday, March 24, 2023 at 7:00 AM

CampS services will be unavailable on Friday morning between 4am and 7am.


LTS Service Notification: Perceptive Content Undergoing Updates

Start Time: Tuesday, March 21, 2023 at 11:00 AM
End Time: Tuesday, March 21, 2023 at 3:00 PM

Perceptive Content will be down starting at 11am on Tuesday, March 21st for updates. Please contact the LTS Help Desk at helpdesk@uwec.edu or 715-836-5711 if you have any questions or concerns.


CampS Maintenance

Start Time: Saturday, March 18, 2023 at 4:00 AM
End Time: Saturday, March 18, 2023 at 8:00 AM

CampS will be down for maintenance from 4am to 8am on Saturday, March 18


UWEC Network Maintenance - Planned

Start Time: Friday, March 17, 2023 at 4:00 AM
End Time: Friday, March 17, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, March 10, 2023 at 4:00 AM
End Time: Friday, March 10, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Live Webcam Services Undergoing Updates

Start Time: Thursday, March 9, 2023 at 5:00 PM
End Time: Friday, March 10, 2023 at 12:00 PM

The live webcam system may be down for extended periods of time while it receives updates. The system should be operational again long-term at some point during the morning of Friday, March 9th.


UWEC Network Maintenance - Planned

Start Time: Friday, March 3, 2023 at 4:00 AM
End Time: Friday, March 3, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, February 17, 2023 at 4:00 AM
End Time: Friday, February 17, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Transact Card System Outage - PaperCut Impacted

Start Time: Friday, February 3, 2023 at 2:50 PM
End Time: Friday, February 3, 2023 at 4:45 PM

Resolution:

The necessary fix was applied to the Transact card system and all dependent systems should be back to normal operations.

Original message:

An unplanned outage of the Transact card access system for a critical update will have impacts on accepting credit cards at some locations, door access, and logging into PaperCut FollowMe MFDs. Centers is working with the vendor to resolve the issue and anticipates resolution within an hour.


PaperCut FollowMe Printing System Upgrading

Start Time: Friday, February 3, 2023 at 5:00 AM
End Time: Friday, February 3, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be updating on Friday, February 3rd from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


PaperCut FollowMe Printing System Updating

Start Time: Friday, January 27, 2023 at 5:00 AM
End Time: Friday, January 27, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be updating on Friday, January 27th from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


UWEC Network Maintenance - Planned

Start Time: Friday, January 27, 2023 at 4:00 AM
End Time: Friday, January 27, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Kaltura/My Media

Start Time: Monday, January 23, 2023 at 8:00 AM
End Time: Monday, January 23, 2023 at 2:02 PM

Resolution:

At this time, the Kaltura/My Media "Major Outage" has been resolved. Please reach out to the LTS helpdesk (helpdesk@uwec.edu) if you are still experiencing issues such as not being able to play captions, not being able to play a video, or not seeing videos in your My Media account.

Original message:

Kaltura/My Media is experiencing an unplanned "Major Outage" outage that is affecting users' ability to use all Kaltura services including video playback, recording, upload, and editing appears to be disrupted. This outage appears to impact both the Mediaspace video portal and Kaltura's Canvas integration.


UWEC Network Maintenance - Planned

Start Time: Friday, January 20, 2023 at 4:00 AM
End Time: Friday, January 20, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Centennial 3rd Floor

Start Time: Friday, January 13, 2023 at 11:00 PM
End Time: Saturday, January 14, 2023 at 7:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Planned

Start Time: Friday, January 13, 2023 at 4:00 AM
End Time: Friday, January 13, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, December 30, 2022 at 4:00 AM
End Time: Friday, December 30, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Campus Point of Sale and Card access

Start Time: Thursday, December 15, 2022 at 8:00 AM
End Time: Thursday, December 15, 2022 at 9:30 AM

Resolution:

The main problem on the server has been resolved and these services are coming back online as devices around campus are being rebooted.

Original message:

We are currently experiencing a problem with several Blugold Card scanning capabilities on campus, this could and will affect several locations where a Blugold card is used. We are working with the vendor to resolve the problem.


Unscheduled BPLogix Changed

Start Time: Sunday, December 4, 2022 at 12:00 AM
End Time: Sunday, December 4, 2022 at 3:00 PM

Resolution:

Service has been restored.

Original message:

On Friday afternoon BPLogix gave a potential fix to our reoccurring slow speed and downtime,
this has been applied at 12:30 PM on 12/4/2022,
These changes will have minor affects to users, the base profile was changed
Most users should see only minor visual changes
Please let me know of any problems

Mike Skarp, skarpmj@uwec.edu
BPLogix Admin


UWEC Network Maintenance - Planned

Start Time: Friday, December 2, 2022 at 4:00 AM
End Time: Friday, December 2, 2022 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Barron Co Campus

Start Time: Sunday, November 13, 2022 at 4:00 AM
End Time: Sunday, November 13, 2022 at 5:00 AM

Preemptive network maintenance is required in Rice Lake. This is to avoid a longer unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Sunday morning between 04:00 and 05:00.