LTS Service Notifications

PaperCut FollowMe MFD Authentication Issue

Start Time: Friday, August 4, 2023 at 6:30 AM
End Time: Friday, August 4, 2023 at 10:45 AM

Resolution:

PaperCut FollowMe MFD login issues have been resolved.

Original message:

There is an issue affecting some, but not all FollowMe MFDs that LTS is working to resolve. Units that are impacted will show the login fields with a Username and Password field instead of a User ID and PIN field.


PaperCut FollowMe Printing System Maintenance

Start Time: Friday, August 4, 2023 at 5:00 AM
End Time: Friday, August 4, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be undergoing maintenance on Friday, August 4th from 5:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


UWEC Network Maintenance - Planned

Start Time: Friday, August 4, 2023 at 4:00 AM
End Time: Friday, August 4, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Wireless Issues

Start Time: Thursday, August 3, 2023 at 7:30 AM
End Time: Thursday, August 3, 2023 at 9:00 AM

Resolution:

We are seeing success on users connecting to the UWEC wireless network. We will continue to monitor closely as the day goes on.

Original message:

We are aware of issues with connecting to the UWEC wireless network on campus. We are looking into this currently and will post updates when more information is available.


UWEC Network Maintenance - Planned

Start Time: Friday, July 28, 2023 at 4:00 AM
End Time: Friday, July 28, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Centennial

Start Time: Sunday, July 23, 2023 at 11:00 PM
End Time: Monday, July 24, 2023 at 12:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


CampS and Data Warehouse Maintenance

Start Time: Friday, July 21, 2023 at 4:00 AM
End Time: Friday, July 21, 2023 at 7:00 AM

CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday, July 21, 2023.


UWEC Network Maintenance - Planned

Start Time: Friday, July 21, 2023 at 4:00 AM
End Time: Friday, July 21, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Centennial Hall

Start Time: Monday, July 17, 2023 at 11:00 PM
End Time: Tuesday, July 18, 2023 at 12:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial Hall. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Planned

Start Time: Friday, June 30, 2023 at 4:00 AM
End Time: Friday, June 30, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, June 16, 2023 at 4:00 AM
End Time: Friday, June 16, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, June 9, 2023 at 4:00 AM
End Time: Friday, June 9, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


CampS and Data Warehouse Maintenance

Start Time: Friday, June 9, 2023 at 4:00 AM
End Time: Friday, June 9, 2023 at 7:00 AM

CampS and Data Warehouse will be down for server maintenance between 4a and 7a on Friday, June 9.


Wireless - MyDevices Registration

Start Time: Tuesday, June 6, 2023 at 11:00 AM
End Time: Tuesday, June 6, 2023 at 11:30 AM

Resolution:

There was a hole in the bit bucket. Applied, extra sticky, bubblegum.

Original message:

The MyDevices wireless registration page is currently experiencing an issue. We are working to restore services.


UWEC Network Maintenance - Planned

Start Time: Friday, June 2, 2023 at 4:00 AM
End Time: Friday, June 2, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - Planned

Start Time: Friday, May 26, 2023 at 4:00 AM
End Time: Friday, May 26, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


UWEC Network Maintenance - The Suites

Start Time: Monday, May 22, 2023 at 4:00 AM
End Time: Monday, May 22, 2023 at 4:30 AM

Preemptive network maintenance is required in The Suites. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Monday morning between 04:00 and 04:30.


UWEC Network Maintenance - Welcome Center

Start Time: Wednesday, May 17, 2023 at 6:00 PM
End Time: Wednesday, May 17, 2023 at 8:00 PM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Welcome Center. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Davies Center

Start Time: Wednesday, May 17, 2023 at 12:00 AM
End Time: Wednesday, May 17, 2023 at 1:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Davies Center. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Phillips

Start Time: Tuesday, May 16, 2023 at 12:00 AM
End Time: Tuesday, May 16, 2023 at 1:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Phillips. The maintenance will occur outside of published building hours.

https://www.uwec.edu/facilities/building-addresses-hours-coordinators/


UWEC Network Maintenance - Welcome Center

Start Time: Monday, May 15, 2023 at 6:30 AM
End Time: Monday, May 15, 2023 at 7:00 AM

Preemptive network maintenance is required in Welcome Center. This is to avoid an imminent, longer, unplanned service interruption. Various maintenance tasks will cause network connectivity and services to be interrupted Monday morning between 06:30 and 07:00.


Wireless

Start Time: Tuesday, May 9, 2023 at 9:40 AM
End Time: Wednesday, May 10, 2023 at 11:55 AM

Resolution:

Services appear to be stable. Please contact the LTS Help Desk if you experience any new wireless issues. When contacting the Help Desk, please provide as much detail as possible, such as: device(name/type), time and location(building/room), screenshots.

Original message:

Due to a software crash, wireless services were interrupted briefly around 09:45 this morning. Services appear to be operational again, at this time. LTS is investigating the outage.


PaperCut FollowMe Printing System Upgrading

Start Time: Friday, April 21, 2023 at 6:00 AM
End Time: Friday, April 21, 2023 at 7:00 AM

The PaperCut FollowMe printing system will be updating on Friday, April 21st from 6:00AM to 7:00AM. During this time all FollowMe MFDs will be unavailable for printing. Some units may be available for use earlier than 7:00AM.


UWEC Network Maintenance - Planned

Start Time: Friday, April 21, 2023 at 4:00 AM
End Time: Friday, April 21, 2023 at 7:00 AM

Various network maintenance may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Website Outage

Start Time: Thursday, April 6, 2023 at 7:36 AM
End Time: Thursday, April 6, 2023 at 8:31 AM

Resolution:

Server session data deleted. Sites are working normally again.

Original message:

We are aware of website being down and are working to restore services.