Various maintenance tasks will cause some network connectivity and services to be interrupted Wednesday, December 30th, between 4am and 7am.
All PaperCut FollowMe MFDs will be offline during software maintenance the morning of Monday, December 28th, 2020 between the hours of 7:00 AM and 10:00 AM. Units will be unable to print, scan, or copy until staff get to each unit for an update performed on each MFD for security changes.
Microsoft System Center Configuration Manager (Computer Re-imaging and Software Center) will be down on December 28th from 6am -12pm. Software center on Windows computers will be non-functional during this outage. Please contact the LTS help desk for any urgent software installs.
Various maintenance tasks may cause network connectivity and services to be interrupted Monday, December 28th between 4am and 7am.
CampS will be down for server maintenance between 4:00 a.m. and 8:00 a.m. on Sunday, December 27.
Resolution:
VPN service is working again.
Original message:
The VPN service is currently unavailable. We are working to restore it asap.
CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, December 11.
Resolution:
Eform is back up and running.
Original message:
We are working on resolving the issue. If you try and connect you will see a message that says;
"Sorry! Process Director is unable to process your request.
Please contact your administrator for more information."
LTS will be migrating multiple backend databases; that could cause the eforms server to be down for a period of time. Everything will be back up by 7:00AM Friday morning
Resolution:
Apple and HP has resolved the problem and updated security information is currently being distributed directly from Apple. If you continue to have problems, please contact the LTS Help Desk at 715-836-4091.
Original message:
A problem has been identified which causes macOS computers to produce errors when sending print jobs to HP printers. This is due to a problem with the macOS security framework incorrectly identifying HP printer drivers as malware. This may trigger an error message identifying the software as a security risk, not allow the print job to leave the printer queue, and/or simply result in the print job not actually printing. We're currently waiting on a solution from Apple. In the meantime, printing is still available to all FollowMe printers and department copiers. If you need emergency assistance, please contact the LTS Help Desk at 715-836-4091 or helpdesk@uwec.edu.
CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, October 23.
Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Eforms (eform.uwec.edu) is back up and running.
Resolution:
Office 365 authentication services are working as of 7:30p tonight.
Original message:
Microsoft is experiencing problems with their authentication system. UWEC users may be unable to sign into email, SharePoint, Teams, OneDrive, etc..
Resolution:
Service was restored at 2:30p today. All student H and W drives are available now.
Original message:
Student H (Home Drives) and W (DEPTDIR) drives are unavailable at this time. This outage was unplanned and LTS staff are working to restore service.
CampS will be down for server maintenance between 4:00am-5:00am on Friday, Sept 11th.
Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Preemptive network maintenance is required on Internet related equipment. This is to avoid, longer, unplanned service interruptions. Various maintenance tasks may cause Internet connectivity and services to be briefly interrupted Thursday morning between 06:00 and 06:30.
Resolution:
Additional services were turned on for wireless networking to help prevent unwanted advertisement of a variety of items on the wireless network.
Original message:
LTS is aware of an issue that may be preventing Mac OS users from using FollowMe print services and are actively working to resolve this issue as quickly as possible. Other operating systems and devices do not appear to be impacted. Students and employees impacted by this issue can still print using a smart phone, other Windows computers in labs, or by connecting to the Virtual Lab.
For information about and connecting to Virtual Lab, visit the following knowledge base article:
https://www.uwec.edu/kb/article/software-lab-anywhere-virtual-lab/
Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
Our eform server (eform.uwec.edu or eform1.uwec.edu) will be unavailable Saturday, August 22nd from 6:00AM until 12:00PM in order to perform a major update to the system.
CampS will be down for maintenance from 4am to 5am on Saturday, August 22nd
CampS will be down for server maintenance between 4:00am-5:00am on Friday, August 14th.
Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.
CampS will be down for server maintenance between 4:00am-5:00am on Friday, July 31st.