LTS Service Notifications

VALT review video unavailable

Start Time: Wednesday, April 28, 2021 at 9:26 AM
End Time: Wednesday, April 28, 2021 at 3:56 PM

Resolution:

Both VALT servers are now operating within normal parameters.

Original message:

Review videos for both VALT servers are currently unavailable. IVS technical support has been made aware of the issue and they are troubleshooting to resolve.


Network Maintenance

Start Time: Friday, April 23, 2021 at 4:00 AM
End Time: Friday, April 23, 2021 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance

Start Time: Friday, April 16, 2021 at 4:00 AM
End Time: Friday, April 16, 2021 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance

Start Time: Friday, April 9, 2021 at 4:00 AM
End Time: Friday, April 9, 2021 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance

Start Time: Friday, April 2, 2021 at 4:00 AM
End Time: Friday, April 2, 2021 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Camps Maintenance Friday 4/2/2021

Start Time: Friday, April 2, 2021 at 4:00 AM
End Time: Friday, April 2, 2021 at 5:00 AM

CampS will be down for server maintenance between 4:00-5:00am.


CampS Maintenance

Start Time: Saturday, March 20, 2021 at 4:00 AM
End Time: Saturday, March 20, 2021 at 7:00 AM

CampS will be down for maintenance from 4am to 7am on Saturday, March 20th


Campus cable-channel outages

Start Time: Thursday, March 18, 2021 at 11:26 AM
End Time: Friday, March 19, 2021 at 11:26 AM

Resolution:

Charter has resolved this outage.

Original message:

Multiple channel outages have been reported on the campus cable system. Charter is aware of the outages and is working to resolve them.


Network Maintenance - Internet

Start Time: Tuesday, March 16, 2021 at 7:00 PM
End Time: Tuesday, March 16, 2021 at 11:00 PM

While not expected, various configuration changes involving our Internet Service Provider could cause brief disruptions to campus on Tuesday evening between 7pm and 11pm.


Unable to sign into Office 365 services like email, SharePoint, Teams, OneDrive, etc

Start Time: Monday, March 15, 2021 at 2:00 PM
End Time: Monday, March 15, 2021 at 6:00 PM

Resolution:

Office 365 authentication services are working as of 6:00p tonight

Original message:

Microsoft is experiencing problems with their authentication system. UWEC users may be unable to sign into email, SharePoint, Teams, OneDrive, etc..


CampS Maintenance 3/12/2021

Start Time: Friday, March 12, 2021 at 4:00 AM
End Time: Friday, March 12, 2021 at 5:00 AM

CampS will be down for server maintenance between 4:00-5:00am.


Network Maintenance - Internet

Start Time: Friday, March 12, 2021 at 4:00 AM
End Time: Friday, March 12, 2021 at 7:00 AM

Various maintenance tasks may cause Internet connectivity to be interrupted Friday morning between 4am and 7am


Network Maintenance - Centennial Hall

Start Time: Thursday, March 4, 2021 at 11:00 PM
End Time: Friday, March 5, 2021 at 2:00 AM

To avoid unplanned service interruptions, preemptive network maintenance or upgrades are required in Centennial Hall. The maintenance will occur outside of listed building hours.


FollowMe Printing System Unavailable

Start Time: Wednesday, March 3, 2021 at 1:45 PM
End Time: Wednesday, March 3, 2021 at 3:29 PM

Resolution:

FollowMe services are functioning again. LTS has not determined the root cause of this reoccurring issue. This only appears to be impacting mobility print users which are generally everything but Windows users. If this issue occurs again, FollowMe services may be unavailable for an extended period of time while working through troubleshooting steps with product support to narrow down the root cause and provide the necessary support information to PaperCut. Apologies in advance for any future outages that may occur until the proper fix is in place.

Original message:

An unplanned outage of the FollowMe printing service is being investigated. They system may be unavailable until the cause of the issue is determined.


Perceptive Content (ImageNow) Maintenance

Start Time: Friday, February 26, 2021 at 4:00 AM
End Time: Friday, February 26, 2021 at 7:00 AM

Perceptive Content (ImageNow) will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, February 26.


FollowMe Printing System Unavailable

Start Time: Wednesday, February 24, 2021 at 12:00 PM
End Time: Wednesday, February 24, 2021 at 12:04 PM

Resolution:

The FollowMe printing services were restarted and appear to be functioning again. Any Ricoh FollowMe MFD that may be stating retrying to connect to the server should resolve on its own. You can also try tapping an ID to login to force a refresh or power off the MFD and restart it.

Original message:

An unplanned outage of the FollowMe printing service is being investigated. They system may be unavailable until the cause of the issue is determined.


CampS Maintenance

Start Time: Friday, February 19, 2021 at 4:00 AM
End Time: Friday, February 19, 2021 at 7:00 AM

CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, February 19.


Blugold Protocol App Maintenance

Start Time: Friday, January 22, 2021 at 5:00 AM
End Time: Friday, January 22, 2021 at 7:00 AM

The Blugold Protocol App will be downed for maintenance on January 22 from 5AM-7AM.


Network Maintenance

Start Time: Friday, January 22, 2021 at 4:00 AM
End Time: Friday, January 22, 2021 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Database Server Maintenance

Start Time: Friday, January 15, 2021 at 4:00 AM
End Time: Friday, January 15, 2021 at 7:00 AM

Various database updates may cause some applications and services to be interrupted Friday, January 15th, between 4am and 7am.


Network Maintenance - Internet

Start Time: Friday, January 8, 2021 at 4:00 AM
End Time: Friday, January 8, 2021 at 7:00 AM

Various maintenance tasks may cause Internet connectivity to be interrupted Friday morning between 4am and 7am


Network Upgrade - Phillips / Hibbard

Start Time: Tuesday, January 5, 2021 at 4:00 AM
End Time: Tuesday, January 5, 2021 at 5:00 AM

Optical upgrades may cause brief network interruptions to Phillips and Hibbard.


Server Maintenance

Start Time: Wednesday, December 30, 2020 at 4:00 AM
End Time: Wednesday, December 30, 2020 at 7:00 AM

Various maintenance tasks will cause some network connectivity and services to be interrupted Wednesday, December 30th, between 4am and 7am.


FollowMe Printing System Maintenance

Start Time: Monday, December 28, 2020 at 7:00 AM
End Time: Monday, December 28, 2020 at 10:00 AM

All PaperCut FollowMe MFDs will be offline during software maintenance the morning of Monday, December 28th, 2020 between the hours of 7:00 AM and 10:00 AM. Units will be unable to print, scan, or copy until staff get to each unit for an update performed on each MFD for security changes.


SCCM Maintenance

Start Time: Monday, December 28, 2020 at 6:00 AM
End Time: Monday, December 28, 2020 at 12:00 PM

Microsoft System Center Configuration Manager (Computer Re-imaging and Software Center) will be down on December 28th from 6am -12pm. Software center on Windows computers will be non-functional during this outage. Please contact the LTS help desk for any urgent software installs.