LTS Service Notifications

Network Maintenance

Start Time: Monday, December 28, 2020 at 4:00 AM
End Time: Monday, December 28, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Monday, December 28th between 4am and 7am.


CampS Maintenance

Start Time: Sunday, December 27, 2020 at 4:00 AM
End Time: Sunday, December 27, 2020 at 8:00 AM

CampS will be down for server maintenance between 4:00 a.m. and 8:00 a.m. on Sunday, December 27.


VPN service is currently unavailable

Start Time: Monday, December 14, 2020 at 5:00 AM
End Time: Monday, December 14, 2020 at 8:00 AM

Resolution:

VPN service is working again.

Original message:

The VPN service is currently unavailable. We are working to restore it asap.


CampS Maintenance

Start Time: Friday, December 11, 2020 at 4:00 AM
End Time: Friday, December 11, 2020 at 7:00 AM

CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, December 11.


BP Logix (eform.uwec.edu) Is Down

Start Time: Friday, November 20, 2020 at 6:33 AM
End Time: Friday, November 20, 2020 at 8:03 AM

Resolution:

Eform is back up and running.

Original message:

We are working on resolving the issue. If you try and connect you will see a message that says;
"Sorry! Process Director is unable to process your request.
Please contact your administrator for more information."



macOS is unable to print to HP printers

Start Time: Friday, October 23, 2020 at 10:00 AM
End Time: Wednesday, October 28, 2020 at 3:07 PM

Resolution:

Apple and HP has resolved the problem and updated security information is currently being distributed directly from Apple. If you continue to have problems, please contact the LTS Help Desk at 715-836-4091.

Original message:

A problem has been identified which causes macOS computers to produce errors when sending print jobs to HP printers. This is due to a problem with the macOS security framework incorrectly identifying HP printer drivers as malware. This may trigger an error message identifying the software as a security risk, not allow the print job to leave the printer queue, and/or simply result in the print job not actually printing. We're currently waiting on a solution from Apple. In the meantime, printing is still available to all FollowMe printers and department copiers. If you need emergency assistance, please contact the LTS Help Desk at 715-836-4091 or helpdesk@uwec.edu.


CampS Maintenance 10/23/2020

Start Time: Friday, October 23, 2020 at 4:00 AM
End Time: Friday, October 23, 2020 at 7:00 AM

CampS will be down for server maintenance between 4:00 a.m. and 7:00 a.m. on Friday, October 23.


Network Maintenance

Start Time: Friday, October 23, 2020 at 4:00 AM
End Time: Friday, October 23, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.



Unable to sign into Office 365 services like email, SharePoint, Teams, OneDrive, etc

Start Time: Monday, September 28, 2020 at 4:00 PM
End Time: Monday, September 28, 2020 at 7:30 PM

Resolution:

Office 365 authentication services are working as of 7:30p tonight.

Original message:

Microsoft is experiencing problems with their authentication system. UWEC users may be unable to sign into email, SharePoint, Teams, OneDrive, etc..


Students H and W drives unavailable

Start Time: Saturday, September 12, 2020 at 10:00 AM
End Time: Sunday, September 13, 2020 at 2:30 PM

Resolution:

Service was restored at 2:30p today. All student H and W drives are available now.

Original message:

Student H (Home Drives) and W (DEPTDIR) drives are unavailable at this time. This outage was unplanned and LTS staff are working to restore service.


CampS Maintenance 9/11/2020

Start Time: Friday, September 11, 2020 at 4:00 AM
End Time: Friday, September 11, 2020 at 5:00 AM

CampS will be down for server maintenance between 4:00am-5:00am on Friday, Sept 11th.


Network Maintenance

Start Time: Friday, September 11, 2020 at 4:00 AM
End Time: Friday, September 11, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


Network Maintenance - Internet

Start Time: Thursday, September 10, 2020 at 6:00 AM
End Time: Thursday, September 10, 2020 at 6:30 AM

Preemptive network maintenance is required on Internet related equipment. This is to avoid, longer, unplanned service interruptions. Various maintenance tasks may cause Internet connectivity and services to be briefly interrupted Thursday morning between 06:00 and 06:30.


FollowMe Printing Service Interuption for Mac Users

Start Time: Thursday, September 3, 2020 at 1:00 PM
End Time: Friday, September 4, 2020 at 1:00 AM

Resolution:

Additional services were turned on for wireless networking to help prevent unwanted advertisement of a variety of items on the wireless network.

Original message:

LTS is aware of an issue that may be preventing Mac OS users from using FollowMe print services and are actively working to resolve this issue as quickly as possible. Other operating systems and devices do not appear to be impacted. Students and employees impacted by this issue can still print using a smart phone, other Windows computers in labs, or by connecting to the Virtual Lab.

For information about and connecting to Virtual Lab, visit the following knowledge base article:
https://www.uwec.edu/kb/article/software-lab-anywhere-virtual-lab/


Network Maintenance

Start Time: Friday, August 28, 2020 at 4:00 AM
End Time: Friday, August 28, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.



CampS Maintenance

Start Time: Saturday, August 22, 2020 at 4:00 AM
End Time: Saturday, August 22, 2020 at 5:00 AM

CampS will be down for maintenance from 4am to 5am on Saturday, August 22nd


CampS Maintenance 8/14/2020

Start Time: Friday, August 14, 2020 at 4:00 AM
End Time: Friday, August 14, 2020 at 5:00 AM

CampS will be down for server maintenance between 4:00am-5:00am on Friday, August 14th.


Network Maintenance

Start Time: Friday, August 7, 2020 at 4:00 AM
End Time: Friday, August 7, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


CampS Maintenance 7/31/2020

Start Time: Friday, July 31, 2020 at 4:00 AM
End Time: Friday, July 31, 2020 at 5:00 AM

CampS will be down for server maintenance between 4:00am-5:00am on Friday, July 31st.


PaperCut FollowMe Maintenance

Start Time: Friday, July 17, 2020 at 7:00 AM
End Time: Friday, July 17, 2020 at 7:30 AM

The PaperCut FollowMe printing system will be unavailable tomorrow morning, July 17th, between 7-7:30AM for updates. No printing, scanning, or copying functionality will be available on FollowMe Multifunction Devices (MFDs).


Network Maintenance

Start Time: Friday, July 17, 2020 at 4:00 AM
End Time: Friday, July 17, 2020 at 7:00 AM

Various maintenance tasks may cause network connectivity and services to be interrupted Friday morning between 4am and 7am.


PaperCut FollowMe Maintenance

Start Time: Friday, July 10, 2020 at 7:00 AM
End Time: Friday, July 10, 2020 at 7:30 AM

The PaperCut FollowMe printing system will be unavailable tomorrow morning, July 10th, between 7-7:30AM for updates. No printing, scanning, or copying functionality will be available on FollowMe Multifunction Devices (MFDs).